Firestone Complete Auto Care in Webster, TX, has been serving the community since 1926, providing a comprehensive range of vehicle services including maintenance, tires, and repairs. The location is praised for its exceptional customer service and knowledgeable staff. Many customers highlight the professionalism and patience of team members like Michael, who is noted for his outstanding communication and willingness to answer questions. Technicians are described as fast and efficient, often going above and beyond to ensure vehicles are serviced quickly and effectively. Customers appreciate the transparent pricing and the reliable estimates provided by the team, contributing to a sense of trust and satisfaction. Several reviews commend the shop for its excellent communication, timely follow-ups, and commitment to customer care. However, there are mixed experiences, with some customers expressing dissatisfaction regarding specific mechanical issues that were not resolved. Overall, Firestone Complete Auto Care is recognized as a dependable choice for auto care, with a focus on building long-term relationships with its clients while maintaining a high standard of service. The shop encourages Webster residents to schedule appointments online or visit in person to experience their expert care firsthand.
