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“Israel was extremely helpful throughout the entire process. He explained everything in detail and communicated with me at a timely manner. I really appreciate his help.”
8AM - 5PM
1819 E Broadway St, Pearland
Credit Unions
“Mr. Vincent was very nice and very helpful going through my loan process, it wasn't stressful at all as I had image it would. Thank you for making this a great experience.”
“Ty was amazing and great at his job. Very professional and honest from the start. Overall the best experience I’ve had at Texas bay credit union. Gave me a chance to advance myself in life and I’m forever grateful for it”
8AM - 5PM
1120 W Main St, League City
Credit Unions
“It was a pleasure working with Jenny Barcenas during my loan process. She made the process very smooth. We were able to get everything done without me going in to the credit union in person. She answered all my questions promptly and was friendly. I really appreciate the service.”
“This location is my favorite out of all the locations. Victoria and the entire staff is always eager to provide prompt & friendly service. 2 other locations are closer to my home, but I find this one worth the little extra drive. Always appreciate how they make us feel when there.”
9AM - 6PM
1504 Broadway St, Pearland
Credit Unions
“Your employee, Kaitlyn B. rocks!! Her customer service skills are EXTRAORDINARY!! Not many people show that in the world we are in today. Definitely will continue with ACU for all my financial needs. ?”
“The workers are always great, service is wonderful, and the location is a very good one. Unfortunately, the ATM rarely ever works at this location for long lengths of time... it probably would be beneficial to install a new one.”
8AM - 5PM
5953 Fairmont Pkwy, Pasadena
Credit Unions
“Worked with Luis Martinez on a new auto loan. He was incredible to work with. Blazing fast follow-up and made the entire process extremely easy. I would highly recommend him and Gulf Coast Educator's Federal Credit Union. Awesome experience.”
“I went into Acu today just to correct my son son’s account. mr. Ron was able to help me with several different things on my account, offering all the help that I needed. He was able to accommodate me and also answering all my questions and concerns. He is very knowledgeable in what he does, along with having a wonderful personality. This man was very amazing, I will be referring all my family and friends to this branch. All the members of your team were very sweet and helpful throughout the experience. I want to say thank you and we appreciate you here and Alvin.”
“Kim Cooper is absolutely great she went above and beyond to get my loan done, she stayed late, had to do deal with another financial institution and a dealership that made it very challenging and setting road blocks the hole way thru it, I would recommend this bank and her as a bank manager to anyone of family and friendsAppreciate everything kim”
“Adam Trauner was great, I was given such professional customer service. The process of setting up account and discussing loan options was seamless. I have checking, savings and now auto loan with you all I love ACU due to the awesome representation given by Adam.”
“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“Exceptional Service Beyond Expectation - A Five-Star ExperienceI recently visited AMOCO Bank to file a dispute and was fortunate enough to be assisted by Beatriz. From the moment I stepped into the bank, Beatriz was the epitome of professionalism and kindness. Her expertise in navigating the complexities of my dispute was nothing short of impressive. Not only did she handle my concerns with the utmost efficiency, but she also went above and beyond to ensure I felt valued as a client.Beatriz’s approach to customer service is a rare find in today’s fast-paced world. She listened attentively, provided clear and detailed explanations, and offered solutions that were both thoughtful and effective. Her ability to blend technical know-how with genuine care for the customer is a testament to her exceptional skills and dedication.I left AMOCO Bank feeling completely satisfied and confident in the resolution of my issue, all thanks to Beatriz. Her outstanding service has not only resolved my immediate concerns but has also reinforced my trust in AMOCO Bank. Beatriz is a remarkable asset to the bank, and her commitment to excellence deserves the highest commendation.To anyone seeking banking services, I wholeheartedly recommend AMOCO Bank, especially if you have the chance to be assisted by Beatriz. Thank you, Beatriz, for making my experience not just a transaction, but a truly valued interaction."”
“Valeria Vargas was very attentive and responsive. If you want to purchase a loan be sure to check with this bank first. They take all the headaches away that a dealership brings on!”
“The gentlemen were very friendly and helpful. I had questions about a transaction that I was about to make. They let me know that it was a scam. I'm glad I listened to the little voice telling me to ask for help.”
“I have had the pleasure of working with Asley Salter for a preapproved car loan. The process was quick and Ashley has answered all the questions I have had over the past week. Buying a car can be stressful and it is comforting to know I had someone on my side. Ashley has been a pleasure to work with ! Thank you Ashley for going above and beyond to help me find solutions!”
“Five star service from Sharon. She was incredibly efficient and knowledgeable and Beacon's Terms are unbeatable. Thank you for an enjoyable experience. Highly recommend!!”
“Ms.Audrey is the best hands down no doubts about it, she’s patient and she’s kind very very helpful Ms.Audrey helped me get my first auto loan she made sure I knew what was going o. Every step of the way even though it was a long process Ms. Audrey made sure it was a smooth ride for me and I thank her a thousand times over for that:) Ms.Audrey is going to do big things at Wellby!”
“Ebony H. Was a absolutely angel, she made opening a new account so easy and stress less. Not to mention her personality is so sweet and genuine. Thank you so much”
“We are thrilled to have the opportunity to share with you the exceptional service that we experienced from Carissa McGaskey during our visit to the branch located on South Gulf Freeway, Saturday, April 27, 2024, that sets UFCU apart from the rest.My husband and I had the privilege of being assisted by Carissa who sincerely treated us as valued customers. Carissa went way above our expectations and ensured she not only to address our reason for being there, but also ensured all our banking needs were met. Carissa took the time out to explain a better checking account product that she thought may best fit our needs after my husband and I explained our dilemma and asked her a ton of questions.It is moments like these that truly exemplify the WOW factor. From our viewpoint as someone who also works in the banking industry, Clarissa clearly understands, in our opinion, that exceptional service isn't just about meeting customer needs—it's about exceeding them in ways that leave a lasting impression. Whether it's taking the time to understand the customers unique financial goals, providing personalized advice, or ensuring a seamless banking experience, just as she did.For anyone reading this review who does not currently bank with UFCU, I invite you to experience the WOW factor for yourself.My husband and I walked out of the branch with complete satisfaction and peace of mind, which are paramount to us.Thank you, Carissa, for your outstanding service, and leaving us feeling confident to continue entrusting UFCU and its team of professionals with all of our financial needs.Warmest regards,Marvin & Ray”
“Danielle Nealy was the representative I was working with and if it wasn't for her I would have never gotten my interest rate down as much as she did. Not only did she make that happen, she was the on top of her game when coming to documents and attentiveness. She made the refinance experience better than I've ever had. Would give 10 ? if I could, but Definitely a big reason as to why I will stay with Wellby for my banking needs.”
“I work 2 minutes away from this location. I live 30 minutes away. If I need to do business inside Wellby I will drive to this location in Friendswood on 518 and N Friendswood Dr. Lazarus is an awesome personal banker.”
“Alvin AMOCO is great!! Very helpful and friendly staff! Mandolyn F and Jennifer M are both very awesome as well!! They helped me with getting my first auto loan and made sure that experience would go as smooth as possible. I highly recommend Alvin AMOCO to anyone seeking a dependable and friendly banking service/loan provider. Thank you to all of the team at the Alvin branch!!! Cheers!”
“I absolutely love the service provided by the employees at the La Porte Wellby location. The service provided by Tiffany Mason especially is top notch. I am always greeted with a smile and she is very helpful and knowledgeable regarding bank products.”
“Great communicationHelpful tools that I was unaware of that lowered my credit card rate and increase the limit. Friendly and professional. Laura helped me get my personal loans and credit limit increased. Thanks”
“I would like to thank Damian for being so informative, accommodating, and professional. I have been a member with AMOCO for years since I was a teenager in high school and I had NEVER received the level of service I received until I spoke to him last Friday, and that should say something. I’m not sure if he will see this but thank you once again, you’re doing amazing. AMOCO needs more employees like Damian!!”
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“Best banking ever. The employees, both in branch and on the phone, are always very helpful and polite. Car buying is a breeze using NFCU. I will never use another bank. Nothing else compares to the service you'll get with NFCU.”