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January 2024 by Deb D.
Pain management clinic has the rudest, most incompetent staff I've ever encountered. The wait is at least 1.5-2 hours. They really don't care about their patients. I even witnessed them making fun of an elderly gentleman. I have other Physicians with CLS health that are awesome, but this clinic can't even get my personal information correct. Do yourself a favor and go somewhere else.
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October 2023 by Jessica B.
This is the best gyno I've been to - Sarah Crawford is the best and so real and genuine , easy to talk to and really cares about you. 10/10 recommend
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September 2023 by Michele C.
First of all let me say that Dr. Peck-Sammon is wonderful----that is when you can get to her or any other Physician. Last week I tested positive for Covid. I am 77 years old and justly concerned for complications. I called CLS two days in a row and was promised a call back with what to do next--NOTHING! NO call either day. Today is day 9. My blood pressure shot up to 194 over 98. I called the "urgent, speak to a doctor line." I was told that Dr. Peck-Salmmon was only taking "telescalls today and that my appointment would be at 3:30 I asked to see another physical do the severity of the problem. I didn't car to wait 5 hours. The answer was no physicians available. "Someone" will return your call. It is now 4:15----still nothing. It would appear that they are great with routine visits and billing insurance, but totally unavailable when you need a doctor. I plan to call them again now and will repost the results. So far, it appears to be STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!!
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September 2023 by Amy B.
I was in the Hematology/Oncology suite today around 2pm and the patient ahead of me was struggling to speak and tried to tell the lady at the front desk that she didnt have an appointment. The lady at the desk, Cheronda, I think, never looked up or acknowledged the patient was even there. The patient told her again that she was having a bad reaction to something and needed to be seen right away. You could see and hear that the patient wasnt breathing normally either. The girl finally looked at the patient with a disinterested look on her face and told the patient to write her info on the clip board. The patient wrote her info and sat down. I was really irritated by the way this patient was treated. She was alone and had no one to speak on her behalf. That front desk person needs some serious coaching. She definitely doesnt need to be working with patients face to face with that attitude
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August 2023 by Martina-Realtor H.
I arrived at 12:50pm for my 1pm appt however no one was even in the office to check me in until 1:15. Wasn't called back until 1:42. Didn't see the doctor til 2:10pm and was done by 2:16pm. Blatant disregard and disrespect of patients time. Not to mention this is actually my second time arriving to have a new patient visit. I went last week and waited for an hour before I had to leave for my next meeting. They couldn't verify my insurance and they could not call the number on the back of the card because they use a third party to verify. Additionally the parking lot is a nightmare. My first visit I literally circled the huge lot for. 15 minutes before being able to find a spot. The doctor himself seemed fine and was fast because I was experiencing a migraine at the time. The rest of this truly horrific experience(s) (plural because the first attempted visit was a complete waste of my time effort and gas) make it unworth me coming back.
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April 2023 by fred wynn
These comments are past due and for I apologize. I have been a patient of Dr. Abdellatif since 2013 following my Kidney transplant at Mayo Clinic in AZ. Since then we have driven 60 miles each way for appointments and will gladly continue this routine until conditions change. Dr. Adbellatif is a Outstanding Physician and caring Doctor.But, my main reason for this post is to highlight one of his staff. Her name is Violeta. In these time restraints of all medical personnel at all levels, Violeta has provide Outstanding, Caring, and Thorough treatment each and every time she has interactive with my wife and I. We are truly grateful in the way she research billing codes and other issues, and coordinated with Medicare and other Health Insurance Providers to eliminate erroneous or double billing charges. She has saving greatly. Her demeanor is always pleasant and helpful. She is a keeper, with great future potential in what ever field she decides to pursue.SincerelyPastor Fred F Wynn
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December 2022 by Justin D.
Came here for podiatry. God I regret coming here. Parking took 20 minutes. Inside is sketchy and shares a waiting room with *infectious disease....* been waiting half an hour since my appointment was supposed to begin. Wish me luck. Learn from my mistake and don't come here.
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October 2022 by Michael A.
The lack of time management for appointments is disappointing. The desk staff in CLS foot and ankle is unable to provide a wait time. The lack of respect for individuals time is unacceptable. They ask you to show up early and still run over an hour behind and they have a sign that says "if your late 15 mins or more your appointment will be rescheduled." Who is holding this office accountable? Or is this the standard that the owner is accepting?
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July 2022 by Michelle D.
I found Regina Pillai after being dissatisfied with another pulmonary doctor a couple of years ago, and I have hit the jackpot! Every single employee that I encounter from front desk to the interns, etc are so very nice it almost made me suspicious (Ha!) She greets me with "good morning, beautiful." She is extremely focused on ME and what I need, and I truly feel like the most important person in the room. She also asks (more than once) what SHE can do to help ME; it is obvious that her time spent with me is focused and not distracted. She also won't send me for any unnecessary tests and explains my results in easy to understand (tell it like it is) language. The office building she is in could certainly use a few dozen more parking spaces.
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April 2022 by Jessica I.
I love this location, all of the doctors that I have met and go to are among the best that I have seen my whole life. Dr. Rashid, Dr. Wegge, and Dr. Pillai go above and beyond to listen and take care of you. Not only are the doctors amazing but their staff are outstanding. Everything is so convenient from how your records are shared to whichever doctor you see, quest and imaging being on site, to the pharmacy down stairs. You don't have to do much but show up and they not only handle everything but they treat you with the upmost respect and care. Highly recommend!!
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March 2022 by Quincy Ary
I was told test results would be available within 2 business days and I should expect a call. 1 week later, nothing. I messaged the office and received the blanket message of' he'll tell you at your next appointment'...a month away. I messaged and called the office with another question: what would you do if you got the same unprofessional and disrespectful answer? Would you inquire about about your own results or would you ok with being brushed off? Of course I'm not getting an answer.
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January 2022 by Lauren G.
The doctors are great, but the people who do appointments and a lot of the nurses do not care about you whatsoever. They say they will call back, get with the doctor, process claims and you have to call 5 times for them to actually do any of this. I have tried to get my insurance coverage information for a month now. They continued to tell me every time I called them it was pending and on the insurance and it was approved weeks ago. Joseline in the infusion center appointment call taking is so rude, doesn't care and actually hung up on me for simply asking if I will actually receive a call back after being told the 5th time someone would a month ago. I highly don't recommend coming here, even though the doctors are great it's not worth it to have to deal with rude people.
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January 2022 by Rusty V.
This place has gone down hill since Covid. It's hard to get an appt now than a year ago. I use to be a patient of Dr. Clause but after today I'm done. No one in his office has a clue what they are doing. This is my 3rd trip to see him. I was told I could t speak to the doctor about meds after he did surgery on my foot the day before, the doctor did my operation and never showed up for 2 days and I got a phone call from him. I was told I didn't have an appt to see him the next time after making a follow up and today I was told he was not in the office and I was late for my appt and it was at 930 not 945 the time I made and the time I got 2 reminder calls for. This is 100% bs. I'd like to not lose my foot but this office can't get it together and I'm not sticking around to watch while my root falls off.
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March 2021 by Mary K.
I had been in pain for years due to my fibromyalgia. I have visited several Doctors and tried many medications with little to no pain relief until I met Dr. Khalil. He did a comprehensive evaluation of my issues and suggested steroid shots in my most painful areas. I had the shots in my neck and back and for the first time in along time the pain is better. I no longer wake up at night because of the pain. It has been a great experience after the years of suffering. I highly recommend Dr. Khalil if you want positive results.
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March 2021 by Eric C.
Dr. Khalil is not the premier healthcare I'm used to see in this area. Called and the next available appointment was a month ahead. Booked it and waited patiently. The day of the appointment, showed 45 mins in advance for the paperwork and after 25 mins there, they told me they had no appointment for me. Their record showed I called but no appointment was made- really? Not an apology and pretty much I was told it was my fault. Terrible admin staff without knowledge of proper customer care. Avoid this place as we have better offices around here.
