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September 2024 by Rhin Bourgeois
I contacted this business on a Saturday to inquire about their services and schedule an appointment. They gave me a date and time, quoting $228 for an oil change and $140 for a coolant flush. The oil change price was way too high for me, so I ended up going to Grand Slam, where I got it done with MobileOne for $108. It seems local businesses can’t compete with franchise pricing.
I did go ahead with the coolant flush, though. When I arrived, they claimed I wasn’t on the schedule—completely undermining the point of calling ahead. But I let it slide. They provided a shuttle for me, so I thought everything was fine, until they sent me a quote for $300. I ended up getting the work done at the dealer for a little over half that price.
I understand pricing can be tough for local shops, but if you don’t prioritize my business or give me a reason to stay, I’m not going to stick around. Also, communicate.. When you schedule an appointment make sure you enter it on the books. Honestly, I should’ve charged them for wasting my time. I gave them one star, but if I could give zero, I would. Save yourself the trouble—they’ll either waste your time or gouge you for their services.
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September 2024 by Paige Roberts
Quick, explained everything really well - even to me as someone who knows nothing about cars, very friendly.
Had to bring my old car back in for an unrelated issue. They did such a good job the first time I knew immediately I'd return for this new issue. Tim went above and beyond even staying late once to continue explain the repairs necessary. I highly recommend
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September 2024 by P.S. Rambo
Was super nice about helping me replace my headlight. Had stopped at a few places before them and either was told they couldn’t or nobody was in the shop. Very little wait as well.
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September 2024 by Stephanie C
I ALWAYS take my vehicles here! Phillip is awesome at keeping communication with me about my cars progress and what it needs. Best mechanic shop I’ve ever used!
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September 2024 by Nickie Simmonds
Never think you’re smarter than your mechanic. This is an honest business. I had my doubts but they came through for me. They returned my car so nice and clean I hardly recognized it lol.
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August 2024 by Ciara Lovell
Very disappointed in this place. My first time there was cool, pricy but good and they did good work. Second time I went back, I waited an hour for tire wheel balance and it was never done. It was "Oh I thought they had your truck" ..but no other customer was in the shop. My third attempt was my last straw. They went from charging $89 per item you need them to look at . For example if you need your brakes and fuel line looked at it would be $89 to look at brakes and $89 to look a line. Now they have absolutely lost touch with society and what is going on. They now change $165 JUST TO TELL YOU WHAT WRONG WITH ONE THING. I got my vehicle towed from this shop to "TEXAN'S AUTO REPAIR & COLLSION".To think this placed wanted to changed $165 for look at one thing +$130 for the tow there. $295 and don't even have a diagnostic yet, versus the bill I paid At Texan's auto repair $431 included diagnostic/Parts/labor/tow. I recommend going to TEXAN'S AUTO REPAIR & COLLISION . This place is a Total rip off with good personalities. DON'T RECOMMEND this place
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August 2024 by Nicole Chapa
This place is slow and horrible. My husband took in his car here and made his replace his whole engine… then he had to come back because they didn’t install it properly and now it’s been in the shop for almost 3 months. They don’t give him a solid and clear answer why it’s talking them so long to fix it. They just give a generic oh “we don’t know what’s wrong” answer. If I could give 0 stars I would.
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August 2024 by H Kim Seelig
Awesome people and service. I have been coming here for a couple of years. They are all great, but Tim always goes out of his way to help me. I can’t say how much I appreciate that. So thrilled I found them when I did.
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August 2024 by Alana Farrant
I can’t say enough good things about this place. Tim has THE BEST customer service. Everyone is super friendly. They’re reasonable priced and do great work. They stay busy because they have a great reputation. Highly recommend!
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August 2024 by Mike Samaniego
Good work, attention to detail, shuttle service and fair pricing!
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August 2024 by LeAnn Nash
Had them fix up a car my baby sister bought and they are incredible! They fixed it nearly brand new! They made sure the car was clean. And they even dropped it off for us in the end. I don’t think I’ll ever choose another shop as long as they’re around. Philip and Allen are the best!
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August 2024 by jerry widmar
Tim was our Service Manager, and as always did a great job. He is a Car Guy and works to make our repairs affordable. He is our Go To guy.
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August 2024 by Jeremy cowart
First time coming here. Did a lot of research and read a lot of reviews. Couldn’t find anything negative about this place. Put the old Mazda 5 in for intake manifold gasket, reseal fuel injectors and replace MAF sensor. Decently priced and car is running great. Friendly team and communication is very straightforward. Gotta take it back to have all motor mounts to be done next. Very pleased with this place.
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August 2024 by M S
A great group of people and great location. They always stand behind their work and are upfront about everything. I have been coming here since I had my Saturn and will continue to do business with this company. Easy to get to and they work with me on my schedule as best they can. Keep up the great work guys! See you all next time I need work done.
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August 2024 by Isaac Plouse
Very communicative and professional, got the work I needed done for a reasonable price. Will definitely go back next time I need more work done.
