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July 2024 by KARLEE
I’ve been banking with Capital One for years now and I’m about to switch to another bank. Too many issues for me and it makes me feel weird that a BANK cannot tell if a check is good or not the moment you cash it. Like it’s LITERALLY your place of establishment. I used to run checks at my job and we would know RIGHT AWAY with the check scanner if a check was good or not. I cashed a check and they have had a hold on my savings acct for the amount of the check for A WHOLE WEEK now. Well I put things in my savings bc I think it’s a SAFE place to put it and apparently it’s not!! I am a single mom of 3 living paycheck to paycheck and I’m moving today and I HAVE to pay the apartment my rent in order to move in which was the money I had in my savings!!! I cashed the check Monday and here it is Friday, THE DAY I AM SUPPOSED TO BE MOVING IN and it’s STILL not cleared!! I will most definitely be moving on soon to another bank.
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July 2024 by Gabriel Ronsini
Trashiest banking system on earth! They don’t let you access your money! DO NOT BANK WITH CAPITAL ONE
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May 2024 by Carmen chacin
On Friday, April 12 at 4pm I received horrible treatment from a woman who helped me at this bank. Her name is NABETSE. She is the rudest person I have ever encountered in a bank. I made the observation to this woman about her poor treatment and she told me “let her have fun.” What kind of person do you have working at this bank? What lack of respect for customers is this?
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March 2024 by Vasyl Korovskyi
De Best service De Best Bank , number one capital One .
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February 2024 by Ray Wiley
Atm always available
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January 2024 by Katie D
Would really not recommend making any travel bookings through capital one. If you need to change anything on the reservation you're always told they can't help you, and to call the hotel/airline who in turn will tell you to call capital one because they also can't alter your booking.
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December 2023 by Krysti Suarez
I've been with Capital One for over 10 years! I have always experienced kindness and been assisted by knowledgeable staff. They closed the bank closest to me in League City, TX and I almost changed banks. I'm glad I decided to stay!
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November 2023 by Eric Erickson
I will never bank with capital one again. They closed my checking account for receiving zelle payments from a law enforcement business for work. Then After 10 years they canceled my credit cards with no missed payments for no reason. All within 2 weeks. Stay far away from capital one.
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July 2023 by Jose Chicas
I opened an account there and the treatment is very excellent. I asked him my questions and he answered them very well and also the one at the entrance treated me magically, very excellent, thank you very much
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July 2023 by Michael M.
Does not notify you by text when it is your turn in line Wasted hours of my time and will not return
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July 2023 by Stephen Designs
Utter incompetence combined with haughty, unfriendly attitudes. I like how they can't distinguish between the "pay to" and the address on a check, SMH! The tellers need more training on their jobs AND how to treat customers, since their parents obviously didn't teach them how to act around other people.
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July 2023 by Brianna Ruiz
Went today July 15th 2023Four associates were at the front and very helpful. I went in and out within a few minutes.
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July 2023 by Kenneth Walters
Love the service I get from Capital One . The only bank I will deal with.
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May 2023 by Israel Osagie
One of the few physical site they have got
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February 2023 by Garrett B.
I have not been with Capital One for very long, as far as a bank account but I have had their credit cards for quite a while. I have always been very happy with the credit card so when I got unhappy with the last bank institution that I was with I decided that 2023 was gonna be the year that I made a better choice of banking partner. So far so good I'm very happy with Capital One!!!
