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December 2023 by Nicolas Mejia
Don’t waste your money or time I highly recommend going to Apollo tire & wheels, in Seabrook instead of this one, it a 8 or 10 minute drive from this shop, and customer service is always great and fast. DON’T waste your money HERE….. I really don’t like writing reviews so this should help people that are like me that looks at reviews before try
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December 2023 by Vacio Ramjohn
The owner was very professional extremely knowledgeable of the business. She definitely deserves 5 star .. will recommend all my family and friends to this shop .
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October 2023 by Venus B.
this place is rude and unprofessional! my daughter went there and they stripped all 4 of her studs and had to go to another place and pay over $100 to replace the studs and lug nuts!
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September 2023 by Yarra Naga Chaitanya
Great customer service & Reasonable prices
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September 2023 by Sam
Went to get my tire patched up. They charged me $15 and tire was flat when I got home.
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September 2023 by Frankie J.
The goofy broad that runs this joint can't even change a tire let alone run a business. She has no real experienced staff and hardly anything in her shop actually works. She also doesn't go by her posted hours so if you're desperate enough to go here then good luck cause she might have it closed for reasons. Even if your rolling in on a flat tire, my advice to you would be to roll your ass to the next tire shop and act if this place doesn't exist. It'll save you the hassle of a terribly ran shop. She isn't worth your time or money and I'd be willing to bet she'll be out of business sooner than later.
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August 2023 by Brandy Harris
I wish I could give negative stars this place is terrible they sell bad tires, won't replace, won't give u a refund, the guy that puts the tires on is rude and talks crazy to u and cusses at u, over charges for used tires I bought a tire that was bad then they replaced it with another bad tire accused me of takin off tires and changing them to get new tires from them absolutely horrible service and products save ur money and time go somewhere else!!!!!
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July 2023 by Josh Behrmann
I’ve been going here for years. I went in today and their machine was down and they could not put the tires on my car which is not a problem. I still bought the tires from them and brought them to a place that they told me to go and once I got there, they showed me that the tires were defective and the bead was peeling off. When I brought those back to big boys. They would not give me a refund or talk to me and the manager hidden side her office. it wasn’t until she had to come out for another customer that she would finally talk to me and agreed to give me half of the money back as long as I left them with all of their products which I had purchased less than 30 minutes before needless to say, I will not be going back there and would have high caution and would check every tire that was ordered from this place
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July 2023 by Josh B.
I've been getting my tires from here for two years and had decent service. Today went in and their machine was down so I bought two tires and went to a place they said to go to get them on. The bead on the tires they sold was bad and I brought them right back. They refused to refund any money and I also noticed on the receipt that they shorted me the change. After being ignored until another customer showed up they finally gave me half my money to leave. I won't be going back.
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June 2023 by James Cross
Watch the most horrible thing I could think of today at this tire place Big Boy's tires in Webster a lady came in in a beat-up old 2003 Durango barely running with the motor knocking and smoking with 2 of the most bald tires I ever seen showing tread . She was clearly down on her luck , she brought 2 of her own tires with her and asked the man in the shop how much to switch the bad 2 with the good 2 she brought he said 15 each total of 30.00The lady agreed to that... after the he finished the lady from inside (the owner) I think her name was mina said it was 75.00 + tax the other lady said that the employee told her it was $30 total $15 per tire since it was her own tires she brought in. the owner lady said well you want your tires or not ? then proceeded to tell that lady that the economy was bad and that she needed to charge double this month that poor lady gave her everything she had including change out of the bottom of her purse while crying at the same time. I was dumbfounded and angered and disgusted I wanted to give her money but I couldn't as i financially strapped myself. I spoke with her employee and he told me that it happens all the time everyday when ladies come in by themselves as soon as they get your tires off and your car-less and can't leave the price more than doubles so ladies do not go to that Big boys tires alone, I know I'm never going back ever I'm going to do everything I can to make sure everyone else knows as well. I was next in line and I refused service and walked out and she cursed at me and screamed NEXT! NEXT! At least 5 times EVEN THOUGH I didn't see any other customers there at the time. The 1 star is because no option for 0 stars.
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May 2023 by T K
I'm only leaving one-star because that's all you can leave if I could I put negative Stars the lady who answered the phone is really rude. She called me bro she said come on bro you should know the size of your tire. Very unprofessional I would not tell not one person to ever come here. This is the closest place to get a tire change and I'd rather have my car towed further than to bring money to this establishment. I know we're all going through things but you don't take it out on customers.
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May 2023 by Eric Wantland
$40 to rotate my tires? Not balance, but just rotate.That takes less than 5 mins! Get real stop trying to rob people. I’ll do it myself.
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January 2023 by janice muniz
We're visiting Houston and had a flat tire. Seeta and Jose made us feel as if we had known each other for a lifetime. They are very friendly, affordable prices and fast service.
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October 2022 by Lyndsey Garza
Fair, honest, and quick. I appreciated the thorough explanation of what they needed to do and why it was best option for me. I will be back for any tire needs in this area!
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September 2022 by Charity Montieth
Truly kind people! I went in for 2 tires, and got a fair price. However, once taking off one of the wheels, we discovered that one of my brake calipers was missing a bolt, hanging on by a thread, which would have led to a brake failure. Seeta and Jose literally went so far above and beyond to help. They assisted with finding a replacement bolt, which actually took a couple hours. They made several calls and had the bolt delivered the the shop. Jose was able to repair this for me. They actually stayed after the shop closed to help get this done.While we were waiting, I had spoken to another mechanic, who wanted to charge me 4 times what Big Boys charged me for this repair.I cannot express how thankful I am. They could have easily left me stranded without brakes, told me to have the car towed, etc. But the whole time, they were very kind and compassionate, even making sure we were comfortable and chatting with us between jobs as we waited for the part to arrive.Thank you sir much Seeta and Jose!
