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October 2024 by Grant Brown
Called to discuss transmission symptoms. I had myself convinced that I had torque converter issues. They told me that I should check u-joints first. Totally solved my problem and saved me a ton of money. Other mechanics would have tried to take advantage, but not these guys. This is an honest transmission shop. Referring anyone I talk to about transmissions to Phoenix!
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October 2024 by David B
Great communication from Gary on where they were at in the diagnostics and repair. Was upfront with all costs, got the truck in and out as quick as they could. Truck shifts better than new now. Shout out to Gary for dealing with my warranty company. Much appreciated for your time and patience with them.
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July 2024 by Larry Barnes
Great Transmissions and even better customer support A++++
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July 2024 by Donavan Osanna
The only place I trust to have any torque converters rebuilt. Very professional. very respectful 10/10
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June 2024 by Tiffanie McNeal
Limped my car into Phoenix Transmission. They did a diagnostic on my car and told me what was wrong with my car free of charge. They unfortunately couldn't fix it but referred me to the Ford house for repairs. Very polite. Very nice.
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May 2024 by Darren Keck
Knowledgeable staff and excellent work done here.
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May 2024 by Bridgett Morrison
Amazing people to work with ! 10/10
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February 2024 by Stacy Keller
They built a 700R4 for my 59 el camino, asking the right questions like what engine, rear end gearing and tire size....worked great and then....when it broke 3 years later, they fixed fixed it free of charge....they told me - "It shouldn't have done that". Incredible service and quality workmanship.
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February 2024 by Fred Moore
This transmission shop does great work at a great price.. wouldn't use anyone else.
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February 2024 by Craig Reitz
These guys are great. I bought a 1997 Ford F-150 at auction for $700 for my son and asked them to evaluate the transmission and rear end. They said the transmission was OK and the old tires were so noisy I had to get new ones before they could Road test the rear end. Best part...no charge! I'll be going back once the new tires are on.
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January 2024 by jim tune
I have been doing business with Greg and the guys for about 20 years. I have a Specialty Auto shop that has specialized in custom engine design and custom computer programming for over 33 years. I do not leave anything to chance with my client's vehicles - they expect reliability, drivability and perfection. When I task Phoenix with a trans build, it gets done when they say it will be done, for the fair price I am quoted, and the work and product are ALWAYS without issue for me.I had Phoenix rebuild and upgrade 2 6L80E units with billet torque converters in 2023. They got me in and out much much faster than expected, and the units were very crisp and tight in operation, and the clients could not be happier with their vehicles now.I have toured the Phoenix shop and James and Alex were and are very gracious in answering any questions or discussing what I wanted or needed for my clients trans needs. It is a real good feeling knowing these guys are experts in their field and in some cases, particular units. I really appreciate their attention to detail on every build and the customer service they provide, so please understand how big a deal it is for me to always be impressed and able to rely on Phoenix Transmission Products without any reservations.Thanks, Ya'll !
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January 2024 by Jason Ringo
They have great customer service and are a well known and respected leader in their industry.
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January 2024 by Neil Briscoe
Always good food and great service...Ramon is a great waiter.
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December 2023 by Cheatham81
5 stars aren’t enough for the customer service offered at Phoenix Transmission! Exceptional through and through. Our 2017 Yukon XL with the dreaded 6L80 premature failure is our family ride. 5 kids and no other way to get them all to and from, Phoenix took us in a moments notice and had us back out with a fully built transmission better than the original within a day, all with a 3yr/36,000 mile warranty. Upgraded components throughout and all for a very reasonable price. They even offered me a ride to get it when I couldn’t get all of the family up there safely to get it. What a fantastic company who truly cares about their customers. Don’t waste your time looking for a better place to take your ride for transmission work, this is it and worth every dollar. Thank you Phoenix!
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November 2023 by C. MTZ
Great customer service and very helpful in answering the issue with GM garbage 6L80E transmission!!
