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February 2024 by Jim Bo
Did a great job grooming my labradoodle pup
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February 2024 by ALM
Clean place and knowledgeable vet personnel
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February 2024 by Ashekins
Lady at the register was the sweetest thing. But seeing dead Beta fish breaks my heart. You can tell some of the animals are not well taken care of. Especially the betas. And after telling them about the dead beta, The employee just say pretty rudely "We sweep them its fine." Is pretty deployable. You'd think they wouldn't want to have customers see this. Don't think I'll ever come back to this company.
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January 2024 by Kaylea McClure
Poor experience. I suggest Pet Supplies Plus over the weatherford Petsmart. Much better experience, healthier pets, and better employees/management.
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January 2024 by Michael Porter
The staff is very gentle and caring, but be aware that if you have an appointment and an emergency comes in, you will have to wait — as it should be.
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January 2024 by A J
The waiting was rough, but the customer service during the wait was quite pleasant.
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January 2024 by Amber Wilcoxon
They don’t take care of their bugs, my bearded dragon got round worms from their meal worms.
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January 2024 by Janell K.
Terrible customer service! Tried to get some fish for our tank that we have had set up forever. Tried to get the same fish we have always had and was denied because they weren't "the right ones" yet we have been getting them from this location this entire time and encouraged by their employees to get them. The lady was also very demeaning to us and had an attitude. She talked to us like we were stupid and beneath her. We also stood there for a good 15 minutes before I walked up to her to ask her for help. As she walked passed us numerous times and didn't even acknowledge us. Very rude and dismissive. I didn't catch her name but she had brown hair and wore a pony tale and a nose piercing. We will never be back. Spending $100s there every month and this seems like a slap in the face.
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December 2023 by Nathan Mceacharn
When into the store after finding the Petmate® Gamma2 NANO Automated Pet Feeder on Walmart is 37.34 and cashier 739602 did not what to get the manager to price match and on top of that petsmarts has a price match guarantee that the employee's will not honor. Don't see why they have a guarantee if no one will honor it.
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December 2023 by Allison Montgomery
Y'all literally have dead fish on display...get your act together. ?♀️
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November 2023 by Victoria E
The people that work here are great they deserve 5 stars but the fish are all half dead floating around and a lot of dead fish definitely much healthier at pet supplies plus down the road.
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November 2023 by Eduardo Dominguez
I tried to take my dog for a groom they wouldn’t take her because i didn’t have the shot records i found the shot records 5 minutes later they said it was too late to groom my dog even tho it was only 5 minutes later and the girl was still working on another did they could careless to help their clients at this location go elsewhere
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November 2023 by Tess Scott
The staff was very friendly and helpful in helping me find what I needed.
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November 2023 by Amy L.
It's too bad that I can't give zero stars, because I definitely would. First off, the reviews are not blown out of proportion, the staff most certainly has bad customer service skills. The fish department is absolutely atrocious, both the fish aspect and the rude employees. Terrible people skills all around. You don't talk to people in a condescending manner, but these employees could care less. I'm surprised they have any business at all. Your best best is Pet supplies Plus where you're actually treated warmly. I'm sorry, but I will never come back.
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October 2023 by Blaine Kiker
Good prices and good rewards. Been coming here for 10 years and have never had a problem.