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August 2024 by Brad H
Great guys working here. Owner did GREAT
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June 2024 by Maxine Walker
Gino and his team are very honest and knowledgeable. I would definitely recommend them. And even though I hope I don't have to go back there anytime soon, I most definitely will the next time my car needs any repairs.
Thank you Gino, for helping me get back on the road .
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March 2024 by Barry Hancock
Gino and his guys identified and resolved the issues with my GMC at minimal cost. Thanks for the great work guys
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February 2024 by Chris R
I booked an appointment for a leaking oil pan, I was quoted $650 and I let them know it was my daily driver. I was told they’d try get it to me the same day. Dropped off on Monday and got a call on Tuesday that some plastic pieces where the radiator hose connects were leaking. He made it sound like it was an easy fix and didn’t quote me a price. I said go ahead and change it.
No call on Tuesday, no call on Wednesday and I called on Thursday. They said they were going waiting to n the radiator parts, I told them I for sure needed it Friday and he said ok. I got a call Friday morning and they said it was ready.
They charged me $1278.30 for everything. When I questioned him he said the hoses were expensive and three were needed. So to replace 3 hoses which are easy to connect/disconnect was $628. I don’t know why he wouldn’t mention that when he called.
Update; after my initial review the owner calls me and ask about my review, asked me to come in person and I express my issues with communication, he apologized and explained he’s on pain meds for a recent surgery, he didn’t realize he hadn’t communicated and offered me a refund to help compensate my sticker shock. I appreciated him calling me and discussing the issue. Initially I wouldn’t have came back but after him rectifying the situation I would probably come back if needed.
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December 2023 by Paul
We have been visiting Trappers for over 20 years. Always have had great great experiences, really good food and great service. Thank you for all you do!!!
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September 2023 by Shannon H.W.
Whenever we have car issues we always take it to Napoli Automotive. They are always on the ball and always get the job done right. Highly recommend and will always go back when needed!!
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September 2023 by Shannon D. Hay
Whenever we have car issues we always take it to Napoli Automotive. They are always on the ball and always get the job done right. Highly recommend and will always go back when needed!!
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September 2023 by Shannon H.
Whenever we have car issues we always take it to Napoli Automotive. They are always on the ball and always get the job done right. Highly recommend and will always go back when needed!!
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September 2023 by RAYMOND MOTLEY
Geno is a good man who knows his stuff, plus he's very fair on his prices!
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January 2023 by Jessica Gëbel
Very honest! I'm always skeptical of mechanics just wanting my money but they had genuine care and concern for us. Highly recommend
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November 2022 by David Prescott
Gino Napoli and his mechanics are good honest people with a wealth of auto knowledge. They have worked on my vehicle many times and always repaired the fault. I highly recommend this auto garage business.Services: Auto A/C recharge
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October 2022 by MaxM
Our entire family have been bringing our cars here for years. Gino has always been honest and affordable. He is the only mechanic that we use. Thanks GinoService: Auto maintenance
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September 2022 by Nate Michaelis
Crazy markup on part prices. Paid 1600 for the parts for a suspension replacement when I could have bought it online for 600... decent work for the speed that it took them to turn it around and finish it. If you're in a rush and don't care about price, come here. If you are in need of repairs and don't care about the time it takes to get it done and can't pay a crazy markup, go somewhere else.
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September 2022 by D Wade
These guys rock! Honest, knowledgeable, fixed a complex light harness issue on a Benz. I will return when needed!
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September 2022 by Kayla Martin
You guys were awesome! Thanks so much!
