Step 1: Make an Appointment Step 2: Wait for a week with no calls or updates from the service team. Step 3: Call multiple times get told your vehicle will be ready in 1-2 days. Step 4: Call back the next day to be told it hasn't been looked at. Terrible service for the service team.
September 2023
The service department is terrible. My Z71 has been to their shop five times to fix the radio. Also, I gave them a bad survey review from my last visit. Right after, my service advisor Josh Martin called me and confronted me. I have never in my life seen poorer customer service. Stay away from this dealership!
June 2022
My service experience has been hit or miss over the past couple of years. Today was a huge miss and I won't be back. I was told it would take about an hour and ten minutes for an oil change. More than two hours later and my truck was not in the shop yet. I left. I will not be back.
Jerry's Certified Collision Center located in Weatherford, Texas is a state of the art facility dedicated and committed to providing customers with superior service and top quality workmanship. We have been serving the Parker County area for more than 30 years and have developed a reputation in our community as repair specialists that care about our customers and take pride in returning their vehicle to pre-accident condition or better. In response to the increasing demands of new vehicle construction, electronics and safety engineering, in March of 2003 we opened a 43,000 square foot testimony to our commitment to the proper repair of your vehicle. We work with all insurance companies and are proud that our Collision Center is a Preferred
