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February 2024 by Jonathan Humphries
They were very busy and had someone out that day. I had a 10:00 appointment and they tried to get me in quickly, because I had 320 mile trip to get home that day. Everyone was friendly and they did a great job.
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February 2024 by Ronnie Houseman
All in all a quick and painless experience. Was met at the door and staff was friendly. Store was fairly clean. Car was done in a reasonable amount of time, with an appointment made a day before.
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February 2024 by K Mc
Honest, down to earth people who do excellent work. I trust them.
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February 2024 by Rilie H
They stayed late to get me a new tire after I shredded my old on on the highway. Bless them for that! Wonderful and friendly folks!
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February 2024 by Jennifer Snider
Laverne and the whole team at Firestone has been extremely helpful with my car and being understanding as well. Thank you guys so much for all you do!
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January 2024 by Rande Read
Easy to schedule an appointment time and the vehicle service was completed quickly and to my satisfaction
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January 2024 by Mike
They are always friendly, efficient, and professional. They take care of the services needed, let me know if they have any recommendations based on what they see, but don't try and "pressure sell" me on anything.
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January 2024 by Robert Patton
They were honest. Not the fastest service but Honest and thorough, which is more than you can expect nowadays. I already new what my car needed and when they advised their recommendations they were spot on nothing new just to make a sale.
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December 2023 by Jose Hernandez
They are kinda slow, but it's understandable. Also, there are no Hours of operation signs on their building. Internet is saying open, but they are not. It's 9:55am at the moment.
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December 2023 by Madden King 1994
DON’T BRING YOUR CAR HERE!! Shady, unethical business tactics is what they specialize in. I brought my car for a brake light that was out and an inspection. They called me saying I needed a few other things done like wiper blade replacement. I gave them the OK, no problem. I received a second call to inform me that they can’t fix my brake light, but that they had done the inspection and OBVIOUSLY I failed. When I asked why they did the inspection without fixing the problem that I brought it in for, the liar at the front desk said that “if a customer comes in and says they need an inspection, they are required by law to run an inspection first, then fix the problems no matter what”. I had things to do and a pregnant wife waiting on me. I paid and left. I reached out to corporate and it looks like I won’t be getting anywhere with them either. Shady business, these people should be ashamed of themselves for not caring about quality or the customer. It’s only about money and they will run up a RIDICULOUS bill if you let them. What a joke, I will never be going back to a Firestone shop. I hope my $25.50 was worth losing a customer and me spreading the word that this company doesn’t care about their customers at all.
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December 2023 by M E
Charged me for new rotors when I didnt need them. Cost $600 just to get the front rotors and pads done. My brakes were still messed up. Had to take it somewhere else and pay again. DO NOT RECOMMEND
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November 2023 by James Dickinson
The man at the counter was helpful and friendly. But it shouldn't take over 3hrs to change a tire.
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November 2023 by Jim Sullivan
Don’t bother making an appointment a full week in advance. Mine was set for nine o’clock this morning. Of course I came in ten minutes early to get any paperwork out of the way, yet here I sit a full hour later and they have not even started on my truck. Honestly, they’re over priced, which I can live with because they do good work, but when I shell out the kind of money they charge I expect punctuality.That’s why I give them one star.
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October 2023 by Trumps Truth Detector
Been here several times since 2020. They keep my 2004 Grand Marquis LS in great shape for road trips. Good at diagnostics and recommending either routine or non-routine fixes as needed. I never hit the road without a complete check-up here.
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September 2023 by Dries Janssens
I have been going to Firestone for 20+ years, and always have had good experiences.Today was my first time at the Weatherford location. I had a 12PM appointment for a simple oil change. I was told it would take about an hour.It took 2 hours and 40 minutes, with no one giving any status updates the entire time. When they were done and brought the car out, I had to go up to tell them that the paperwork was sitting right there by the window (clerk was too busy watching TV).Steer clear of this location...Service: Oil change
