Waxahachie Ford is a dealership dedicated to providing a smooth and enjoyable experience for customers searching for new or used vehicles. They offer a wide selection of Ford models such as F-150, Escape, Explorer, Bronco Sport, and Ranger, ensuring customers find the right vehicle to meet their needs. The staff strives to make the car buying process clear and simple, with a focus on transparency and customer satisfaction. The dealership's location is convenient, allowing easy access for residents of Waxahachie and surrounding communities in Texas. Customer service is a highlight at Waxahachie Ford. Buyers praise the helpfulness and honesty of the sales team, with some mentioning exceptional representatives who go beyond expectations. One customer appreciated a salesperson who made the process easy and stress-free, even assisting with paperwork and vehicle delivery after the purchase. The service department also receives high praise, especially for Antonio, who is known for his courteous and professional care. Customers note quick turnaround times, thorough repairs, and attentive communication during service visits, which include oil changes, wheel alignments, tire rotations, and repairs for issues like vibrations and axel replacements. The staff's compassion and dedication ensure that customers feel well taken care of throughout their experience. Overall, Waxahachie Ford is recognized for its friendly atmosphere, reliable service, and commitment to customer satisfaction.
SUPERIOR service! Immediately diagnosed the transmission problem that two other dealerships had missed. Had parts in stock when others said 2 to 6 weeks to get parts! Had my vehicle repaired and out the door in less than half a day! I will keep coming back for the honest, fair and fast service!
November 2025
I had a very pleasant experience with Orlando, the Service Advisor who got me in and out way ahead of schedule.
November 2025
Antonio was great to work with. He definitely puts the customer first.
