Cellular Sales, a local Verizon store located at 507 Us Hwy 77 in Waxahachie, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading their phones, including Apple iPhones, Samsung Galaxy, and Motorola devices, as well as help with Verizon plans. The store also features wireless accessories, exclusive Verizon services, and current promotions. Customers praise the staff for their excellent customer service, mentioning employees like Dean Butt and Rey Hernandez. Dean is known for his support during phone upgrades and trade-ins, providing humorous and helpful assistance that makes the process easy and enjoyable. Rey is appreciated for his patience, knowledge, and non-pushy sales approach, making the experience pleasant and quick. The store staff are also willing to go above and beyond, such as opening early during a meeting to help a customer get their phone back up and running, even in difficult circumstances. Overall, customers highlight the store’s attentive service, quick support, and staff’s dedication to helping with devices and accounts, making it a trusted place for Verizon needs in Waxahachie.
Eric was completely helpful in all aspects of my account and upgrading my equipment.
June 2024
Great experience with Eric Peterson well recommended
June 2024
Eric Peters is a very friendly customer service agent and took care of our issues we where having with our cellphone. When we had another issue we called and Eric was here to correct our issue. A-1 customer service ?