We had to visit three times in less than 24 hours in person. In the process, the staff was uninformed, gave us bad advice that led to us not being able to access our accounts.
August 2023
Horrible service at Wells Fargo Grapevine branch. Long waits, one person working, no bankers. I guess nobody wants to work here. Considering the banks recent history and violation of customer accounts that's not surprising.
July 2023
I am glad I dealt with my funds and wells fargo bank means a great deal to me. If anyone who is working in management, reconsider their funds for cashier checks or eft cash via getting hardcopy cash when it is space life.