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May 2024 by Pup Pro
The staff is incredibly slow and no one has any sense of urgency in waiting on customers.
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March 2024 by Nicole H.
I had terrible experience attempting pick up an order at this location. Veronica, the team leader, is highly unprofessional and lack the basic skills to connect with customers. I went to the counter in-store to pick my order. I was not greeted by this team leader. I walked up and told her that I was here for my order. Veronica just stood there and looked at me. She never asked for my name, order number, ID, or anything you would typical ask for when picking up an order. After about a minute of her just standing there and looking. I asked her if she needed anything to find my order. She proceeded to get smart and say she would my name, which she never asked for or attempted to get it. She got mad when I asked her how was I supposed to know what she needed when she didn’t ask. She told another associate to come over and help me because she lacked the skills to ask for my last name or order number. The other associate was nice and asked me about the order. I’m not sure what is happening with Veronica. I really hope this is not another example of covert racism happening in retails stores to customers who are melanated.
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January 2024 by Joanna Seaton
The "so called manager" was EXTREMELY RUDE! I had my receipt and she declined my return. She was awful to me.
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January 2024 by Frank Jones
My elderly wife needed the new R.S.V. shot. I stopped by on Thursday and asked the pharmacist some questions about it because I saw it on TV. She was very kind and patiently explained it all and printed a pamphlet for my wife to read at home. Did all this with a smile on her face and it was very busy at the pharmacy. The workers kept interrupting her for this and that. I would like to commend her. Keeping a cool head with a smile on your face the whole time in a hectic stressful job environment is a real skill. She was an Indian lady with dark hair.
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January 2024 by Hunter Perez
I went tonight with my fiancé to get medicine for our infant and a pregnancy test, I noticed they had toys (for adults) didn’t know they did that’s when an employee came out of the black doors in front of the isle and assumed we were trying to shoplift… he made it very obvious. He came out walked, stopped came back and stared at us. It was a private moment for us so we both felt really uncomfy. I felt very disrespected. This employee just assumed we were trying to steal something.
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January 2024 by Tara Wilkerson
I have always received good customer service at this location. I live in North Richland Hills but will drive to this store just because I appreciate the level of customer service I have experienced at this store.
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January 2024 by Jason W.
Friendly staff. I've been to some good and Bad Walgreen, and was impressed with the pharmacy department. Professional and answered all questions.
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November 2023 by KEVIN R
Understaffed. The employees are nice and try hard but they are overwhelmed especially in the pharmacy.
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July 2023 by Andy Filiiup
Always has my stuff
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July 2023 by atticus finch
Doug the manager is rude and so is the Hispanic girl maranda who works there do not recommend this location as long as they are working in this store
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July 2023 by Marta Nacher vidal
The two young girls who were in the pharmacy need to know more about customer service. rude and also making jokes among themselves with customers in front. I went to pick up my recipe and one of them told me that it would be ready at 1:30 pm. I come back at 1:25 pm and they had closed for lunch... I understand that we all need a break but he could have told me to come at 2:00 pm because we close at noon... he didn't say anything to me and I had to make two trips. When I tell her very politely, she answers that this is not her problem. I'm not coming back here! little professionalism and very rude. They are two young brunette girls with glasses. horrible customer service
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May 2023 by Jordan Battey (jordanbattey96)
I went to this Walgreens last month, and although I’m new to the area and haven’t gone in Walgreens much growing up, this was the best one I’ve been to! I went right when they opened in the morning so even though I was the only customer in there, the employees were so welcoming and helped me find what I needed! The store was clean and prestige (seriously, the NICEST Walgreens I’ve ever stepped into). It made my view of the store/company turn around for the good! Will be coming back more often!
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May 2023 by Shawn Day
The pharmacy staff at this location is incredible. They are very friendly, patient, and care about their customers. I’ve been using this location for two years and have never had a bad experience.
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February 2023 by Jay William
I’ve been to this Walgreens a few times. The last time I went I believe the new manager, I think his name is Ethan, was so polite and professionalwhen I had a minor issue which turned out to be just some confusion on my behalf. He has to be one the best managers there. He was just so helpful and understanding as well as extremely patient with me. I have dealt with some of the others and i wouldn’t have any thing nice to say.
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February 2023 by Jacob Redeker
I’ve been to this Walgreens a few times. The last time I went I believe the new manager, I think his name is Ethan, was so polite and professionalwhen I had a minor issue which turned out to be just some confusion on my behalf. He has to be one the best managers there. He was just so helpful and understanding as well as extremely patient with me. I have dealt with some of the others and i wouldn’t have any thing nice to say.
