Went into store on Denton Hwy for help with my phone and 2 guys working were quick to introduce themselves and offer help. Both explained issues and helped fix quickly, customer service is still great here and why I remain with Verizon. Appreciate it guys!
May 2024
Call for my early upgrade and was told shipping is the only method. Very disappointing when you have to travel for work and can only make it into a store. Highly disappointed and more than likely gonna take my services some where else. Pretty poor customer service Verizon
March 2024
The last time I was here, they wanted to charge me to swap information from one phone to another. I thought it was not worth the cost, but when I followed all the instructions and my phone messed up, I had no one to blame except Verizon for not providing quality customer service.