“Very good service, excellent treatment, Mrs. Alma is very helpful, she does an excellent job, she is very kind and helped me a lot with my paperwork and my doubts, if I were her boss I would increase her salary.
More people like her please.”
“Always forget about this location, but it was right in the area in which I was meeting a friend for coffee. Even though there was only one employee on duty with a somewhat long line, I was in and out in under ten minutes. Way to go! The pricing was clear cut for what I was mailing out, including a tracking number and insurance. Wow! The facility was clean, including the parking lot, and parking was easy to navigate. In the future, I won't hesitate to use this post office again.”
“OMGOODNESS. Such a great experience. I’m about to drive 30 minutes out of the way to this location. So fun and enthusiastic!!! Amazing. Keep doing what you are doing!!!”
“I have to honestly say I hate going to the post office there are usually long lines and the customer service is usually not great. But if the Post Offices around the USA had more people like Tony working there it would be amazing. Tony helped me with my large box that was too big for my items. He also helped me print my return label and my package was ready to ship. I noticed how patient he was helping a lady get her passport together he was so nice. I appreciate him for being professional and kind. I usually leave the post office frustrated but not today I left with a smile.”
“Amazing work from our Community postal Carriers at United Postal services want to Thank Miss Marisa Bilingual Representative for her Outstanding Work.In Hurst Texas.
Sincerly Dina D Habib-Agahi.”
“I have some USPS choices that I can go to but I really like going here because Eric Sr. is always providing great customer service. Doesn't matter if the day is busy, raining, rough. He is always there with a smile and makes my post office experience 100% welcoming. I appreciate that a lot for individuals who work in this industry. I mainly do package drop-offs at this location but it seems like they are efficient and knowledgeable in the services they provide. The only long part is if there is a line but it generally goes down pretty quick. I give 5 Stars because of Eric Sr.!”
“Jonathan is an excellent team member. He helped us with our passport. The team member working in the lane next to him was friendly as well. Very professional location.”
“I have been going to this post office for over a year now and really enjoy the staff. They are all very nice and helpful. The experience is always great. I love D she is so professional and always so nice.”
“Amy is the best. Hands down one of the nicest employees at USPS. Every time I drop off a package here, I never have any issues. Glad I live close to this office.”
8:30AM - 12PM
2120 Ellis Ave, Fort Worth“Always good service and friendly staff. I have been here many times and always had a good experience! Honestly I wish all usps staff was like these ladies. Thank you for nice service!”
“Had to ship some items 2 times this week. The agent at this location in Richland Hills is the absolute BEST. Proactive, customer focused, cost conscious and friendly with a smile!!! Very much appreciated!!!!!”
“I use this post office almost every day. There are 2 women and a young man who are regular employees there. All three have helped me out alot. Very patient people there”
“I went to get my passport and it was very smooth. You need to make an appointment, which I did. I had all of my paperwork filled out, and my money orders ready. Great experience.”
“I am surprised that the reviews are so bad for this location. I have been coming here for years and never have a bad experience, everyone is always so helpful! Keep up the great work!”
“I was here today for my son's passport renewal as a walk-in. Despite a couple of hours of waiting, my experience was overwhelmingly positive. Patricia, stood out for her exceptional customer service. She was not only friendly but also very helpful throughout the process. Her assistance made the experience smooth and hassle-free. I highly recommend their service, especially if you encounter Patricia.”
“I was hunting for a certain stamp design all across DFW and had no luck, but when I called this location Cynthia answered and could not have been more friendly and helpful. And they had the stamps in stock!”
“Yes, they do only accept cash. Hopefully this will be updated! There’s an ATM around the corner I believe, in the meantime. The students working there were really kind and helpful. I’ll definitely use this location again; it was super convenient.”
“I went in with zero idea of what was needed, just a box and an address, and 2 kids to add some stress. The staff were amazing, patient, walked through the options, and gave the kids a sticker to keep them entertained. Fantastic service.”
8:30AM - 12PM
1501 Hall - Johnson Rd, Colleyville“I rarely make reviews. But this location needs a credit. First time I applied for my passport and it was a very smooth and fast process. The name of the one who assisted me was Michelle. It was in and out. Bonus: she was very friendly and always smiles. Other staffs were very welcoming and willing to help out right away as well and this location was super clean! Thank you for your prompt service!”
6:00 AM - 12:00 PM
100 N Nichols St, Fort Worth“In the 15 years we have been here, never had any issues with our mail. I am pretty sure this is where our mail comes unless its Haslet. Once in awhile I have reached out about not receiving a package and they are on it and it is handled quickly. They respond fast by email or telephone.”
“Excellent service, good attention, I recommend it if you are looking for a service. Thank you very much Gloria and Peggy, ask about them ♥️ blessings Excellent work”
“The doors and services do not open until 9 and they don't start helping people until a little after 9. Had an appointment for passport application and photo services for 9:15 was out by 9:45. Jackie was kind and straight to the point. She explained the process very well. I would come back again for sure. Money orders are available for $2.12. Be sure to have your birth certificate (& photo copy), photo ID (& photo copy) and application.”
“I went to different location the guy at customer service was so rude !But the lady here was so kind I returned my package without the box ? !She made my day thank you so much ?”
“I visited this location to get a PO Box, it was clean the clerks were friendly. The only issue I have is the line was long, the other clerk opened a register eventually still it was a nice visit.”
“I find my experience with Gloria to be helpful and professional. I also want to say every time I go to the post office the workers are always helpful and friendly.”
“Decent place, but I've never been here with a line more than 3 people. The usual guy here won't look at you until he's ready and seems melancholy as heck but, overall...I've been to worse USPS locatikns.”