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November 2023 by Quinn Waldberg
When getting a new mattress, I highly recommend Mattress Firm to get you the right mattress just for you. The staff who helped me pick the right mattress for the right price and comfort of the mattress was ( Jared ). If you have any questions about mattresses, he's the one who you want to ask.
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November 2023 by Michelle Waldberg
Jared was very helpful at the Watauga Mattress Firm site. He also was very helpful in helping us pick the right mattress and was within our budget.
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November 2023 by Jacob White
Jared and Erick were outstanding – engaging in conversation, friendly, and both knowledgeable and helpful. They truly honor their commitment to price matching and there's no sales pressure. After my experience with online shopping, particularly with a bed-in-a-box that didn't meet my expectations, I turned to Mattress Firm. My experience with them has been exceptionally positive. I'm now a firm (pun intended) supporter of Mattress Firm and plan to skip online shopping for my next mattress. It will definitely be the first choice for my wife and me for our future mattress needs.
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November 2023 by Star Besio
Awesome experience. Jared and Erick were fabulous. Knowledgeable and did everything they could to help with our purchase process. Found the perfect match. Great job ?
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October 2023 by Madi W.
Wonderful service! Very nice, very knowledgeable, and a very clean store. Super happy with our purchase and the attention we were given.
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October 2023 by Jacob Allen
Jared did a great job! Took the time to explain everything and worked diligently to get me the best deal possible. Very knowledgeable. Had a great experience!
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September 2023 by Mary Perez
Had the best experience! I was set on buying a beauty rest black, soft and the young man had me try a different mattress that was actually softer and a better price, I'm very pleased and can't wait for my delivery!
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August 2023 by Antwon Bynum
Captain Hook(Erik) from this store was patient and ver knowledgeable with me and my wife today while picking out a new mattress. Gave us the best discount and even help us out with riding out we had a $600 warranty from our current mattress. Highly recommended five star service ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Clay Coyle
I recently had the pleasure of visiting the Mattress Firm located in Watauga, Texas, and I must say that the level of service I received exceeded my expectations. My experience was made exceptional, all thanks to Erick, the store manager.From the moment I walked into the store, I was warmly greeted by Erick with a genuine smile and a willingness to help. His knowledge and expertise in the world of mattresses were immediately evident as he patiently listened to my preferences and needs. Unlike other mattress stores where I've felt overwhelmed or pressured, Erick created a comfortable and relaxed environment. He took the time to educate me about different mattress types, explaining the benefits of each and helping me understand which one would best suit my sleeping habits.Thanks to Erick's dedicated assistance, I am confident that I have found the perfect mattress to suit my needs. Although I haven't yet received the delivery, I'm looking forward to a seamless process, given Erick's attention to detail and commitment to customer satisfaction. If you're in the Watauga area and in need of a new mattress, I wholeheartedly recommend visiting the Mattress Firm store and asking for Erick. Your sleep quality and overall shopping experience will undoubtedly be elevated.
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August 2023 by Doug Higgins
My sales person was really friendly, answered every question I had and helped me find what we believe will be the most comfortable mattress for me! Extremely helpful with understanding delivery and set questions, and maybe the most important detail of all. He explained in detail the return and exchange process!
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August 2023 by Paula Moten
Today I visited Mattress Firm and was greeted by Jared. Told him what I needed. He showed me my options. He is very knowledgeable and professional. I would highly recommend Jared!! I made my purchase am very happy.
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August 2023 by Chad LeClaire
We're very happy with our new mattress. Both employees really know their product. Thanks for all the help. We now sleep better and don't wake up with a bunch of back pain. :)
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August 2023 by Byron Simpson
Our salesperson Eric, listened to our needs and understood our unique situation. He was able to recommend mattresses to meet our needs and helped ensure we got the best deal. Excellent customer service! Thank you!
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August 2023 by Alex N.
Jared helped us find the perfect mattress! He was very very knowledgeable, and was easy to work with. Highly recommend asking for him when you stop in to find your next mattress.
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July 2023 by Kayla Wallace
Best bed shopping experience hands down! Jared was so helpful he took his time explaining the pros and cons for each mattress and adjustable base. He not only is a great salesmen but also values the customers wants! Safe to say we are extremely happy with our purchase and will happily not be returning because we have found the PERFECT bed!!!
