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“I had a wonderful experience with my loan from TCCU. Maria was very helpful, knowledgeable and expedient. I will always refer others for their efficiency and professionalism.”
“Just wanted to give a shout out to my 2nd car loan from Mobility it was a pleasure working with Lashundra Barton whe was fantastic as she navigated the purchasing process, we had to do everything online as 2 of us were in plano tx and the car was in San Antonio tx she was very responsive respectful and made ot very easy on us, ounce we found the right car it was smooth sailing from that point on less than 12 hours we were driving to San Antonio to pick it up. Very impressed as I will forever buy my cars from Lashundra. Thank you ?”
“They are always very helpful when I come in. I have been to this location and white settlement location as well and all locations are very helpful and understanding.”
“Sarala Maharjan was very friendly, professional and helpful to us when we came in. She understood exactly what we needed and set up our new accounts quickly and smoothly. We are very happy with EECU and are glad to be here.Rick & Kerri Farrell”
9AM - 5PM
2309 Montgomery St, Fort Worth
Credit Unions
“Brittney was absolutely top notch in helping us acquire our "forever car". Handling this long distance was a challenge, but she handled it with such professionalism. We cannot thank her enough for assisting us with this purchase and looking out for our best interest as a FWCCU member!”
“My day began by changing out my credit card do to issue of harm. Janet was just awesome in making this happen with no problems. She handled everything with ease and made my life happier. She is always a delight when l have to come inside the Bank. She smiles and professional way she deals with customers is top notch.”
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“Wanted a bank with real physical branches. They're pretty good at addressing long lines/waits when they happen, but it's usually not too busy. Quick friendly service. No drive through, there's a walk-up atm outside. Easy to get in and out of parking lot, there's a traffic light”
8AM - 4PM
819 Taylor St #7A23, Fort Worth
Credit Unions
“My name is Tomas Martinez and these people are extremely very professional everything's always clean though he's very welcoming and they're just all really good hard-working women and a few guys worked there but they're all really good people God bless them always”
“Tiffany has her services well put together and my time here was dealt with professionally and courteously. They helped me solve my issue quickly and without hesitation.”
“Love RBFCU. The App is easy to use and if you need to get ahold of a real person to talk to it usually just takes a few minutes. Easily the most user friendly and personable bank I have done business with.”
“Mrs. Montalvo was very helpful to me throughout my purchasingof a new truck . United Texas Credit Union gave me offers that worked very well with my purchase. Thumbs up for a place with people who are helpful and caring.”
“Everyone is always soooooo helpful! And incredibly patient! Dealing with people’s money cannot always be fun! They are professional, empathetic, and we will be members for life!”
10AM - 4:30PM
340 S Blue Mound Rd # 342, Fort Worth
Credit Unions
“I have been a loyal customer of Member Preferred CU for an impressive 31 years, and I can confidently say they have been consistently great! The staff is professional and always goes above and beyond to assist customers. Their online banking platform is user-friendly, ensuring convenience and accessibility. The bank's commitment to security and community involvement further reinforces their trustworthiness. Highly recommended!”
“They are always friendly, courteous, professional and knowledgeable. It is a pleasure to do business with them. They make us feel welcome and truly want to help us.”
“I want to give a HUGE thanks to Joshua Morgan, Senior Card Services Rep. I have dealt with Joshua for years, and he always takes the time to help me and goes above and beyond to do so. He replies to emails and calls quickly, and always gets the job done. Joshua is awesome.”
“Esmeralda Del Toro and Susan Davidson are amazing loan officers. They took great care of me and got it done quick. And great customer service throughout the entire branch.”
“Jennifer at the EECU in N Richland Hills, Tx has served me a few times lately and actually saved the day with a creative and thoughtful solution to a time-sensitive issue. She is kind and professional, a great asset to, and representative for this credit union. Well done. Thank You! ?”
“Great mortgage and lending rates with friendly and helpful customer service. Managing loans and other financial accounts is easy through their branch lobbies, drive-thrus, or online banking.”
“First off- I want to be clear I'm a credit union guy. I don't want a mega bank who doesn't care about me and uses my meager savings in their schemes to crash the economy with another insane recession. I could go on a much longer rant about how Wells Fargo wouldn't rest until they ruined everyone's credit, or that JP Morgan profited off the slave trade, or how the better way to put your money is to buy gold that you keep buried in the woods- but those ramblings are best saved for my family Thanksgiving meal. Uncle Frank's long covid prevents him from properly ranting about the government and how the election was stolen, so I will be stepping in this year. But even by the high standards I have had satisfied with multiple credit unions, FWCCU goes above and beyond. When I made an account, I sat down with a human being (Tyler at the Bedford branch) who had me flabbergasted by showing me that I was recognized as a human being by the financial institution. Top shelf. I explained I wanted a side account to save up for a house- it was set up quite easily. But I was offered the chance to do an 18 month low interest loan (5$ of interest total) that I could pay off on auto pay for the duration. I plunked down the extra for that and have seen my credit score boosted to the point where country clubs have me on their recruiting list. I have a credit union account in each state I live/laugh/love in, and there will be a cold day in the Goldman Sachs HQ (read: hell) before I bank anywhere else in Texas. Update: I was recently helped with amazing phone service by Amanda Stacks, who has a name that in my mind automatically qualifies them to work at a bank. Aside from the name, they walked me through some questions about the app and my account perfectly. It's refreshing to call someone for a business down the block and not have to speak to someone in the Philippines who has never used the app and is earning 8$ a day in a Manila Telemarketing center. To whatever person reads this at FWCCU: I'm a member for life. I will leave you with the immortal words of Fry from Futurama: Shut up and take my money. 10/10”
8:30AM - 4:30PM
100 Kimball Ave #103, Southlake
Credit Unions
“I wanted to Share my Awesome Experience about a Real Angel at Location in Douglasville, Mrs. Diane Mccravy Help me Stay Calm after Someone Clean-Out 4 Accounts in my Bank Account that left me Devastated in Tears @ Fear? Who Could do this ? She said ok , we got this, within 2days and 24th ours all my Money was Returned to my Accounts! Start Over was hard but Necessary… This was a Criminal Offense! I’m Taking Steps towards recovery, Thanks Mrs. Mccray for all the Hard Work and Dedication … Greatful???”
“I did all of my closing paperwork with Michael at the Southlake location. This was my first time getting an auto loan. He was very patient with me and explained everything I need to know. He was very trustworthy and I look forward to doing more business with him in the future.”
“Beatrice Villarreal was really helpful and made my experience with EECU a breeze. Great customer service and very attentive. I would recommend to anyone and everyone. Thank you Beatrice!!”
“Our CU (MECU) is long gone. It's Andigo now, and the AA CU is our local optiion for Andigo account cash access (in or out). Service has always been quick and efficient. Bottom line: Best part is the candy bowl.”
9AM - 1:30PM 2:30 - 5PM
645 Grapevine Hwy #130, Hurst
Credit Unions
“I just had to jump online and tell you about the wonderful experience that I had at this branch today. I applied for my auto loan online, which was super quick and easy. The following day TCCU called to let me know that I was approved for my auto loan and that I needed to head into the branch to finalize paperwork. I arrived at the Hurst branch were I was pleasantly greeted and asked to wait. The wait was less than 5 min before I was lead to Melyssa's office. Melyssa is the reason for this review. Melyssa was extremely pleasant and professional with helping us through the loan process. No more than 10 into my 60 min commute back to work the dealership called and needed more funding for TT&L. By this time the TCCU branch was closed for lunch. I was so nervous that I was going to have to make this trip again and that I would not be able to pick my car up that day. I left a message and Melyssa promptly called me back after her lunch. She calmed me and said she would get the loan amended and get back with me. I knew TCCU was closing early that day, none the less Melyssa promptly hopped on top of this task and sent out the paperwork via docusign for my hubby and I to sign. Melyssa then personally called me to ask that we promptly check our email and sign because they were closing in the next 10 min. We got the paperwork signed and Melyssa finished out our paperork prior to leaving! I am a new member and I am already thoroughly impressed with the level of service at TCCU, thanks Melyssa!!!”
“Barry was super helpful! I was having a hard time getting done what I needed as I’m a shared branch, but Barry went above and beyond to make sure I was able to get what I needed.”
“I have an auto loan and just recently changed insurance providers. My agent and I have made attempts to provide updated insurance info but they insist on purchasing $9000 coverage. This credit union is impossible to contact. Ive even attempted to email their loan department and the CEO through their site which was not operational. This is the only way to get any companies attention anymore.I wanted to write an update to my previous review. I did indeed receive a phone call from Mark this morning inquiring about my negative review. I expressed my concerns to Mark regarding the inability to contact or communicate with them. He showed concern and compassion to the difficulty in which it takes to get in contact with them. He also gave me his direct contact for any needs in the future.”
“I use to share branch at this location and I liked it so much that I decided to move my accounts here. Cynthia was my intake banker and she was SO WELCOMING, POLITE, PERSONABLE & PROFESSIONAL! She was able to make my transition VERY smooth and answered all of my questions thoroughly. CYNTHIA made me proud to be a part of the Unity One Credit Union family now! What are YOU waiting for?!? GO JOIN!!! They have NO MONTHLY CHECKING FEES OR HIDDEN FEES!!!”
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“Went in needing help with a secured loan, and we sat down with Mallory Prichard very quickly with no wait. After explaining my situation to her she immediately had a solution, and worked up a deal, and solved a really tough problem in less than an hour. This is the best bank to do business with, especially Mallory. In all my years I have never been so pleased with the service we received from this banker, and bank. I’m referring everyone I know to go to EECU Denton Highway Watauga TX”