O'Reilly Auto Parts store #5986 in Waller, Texas, located at 31416 FM 2920, offers a wide range of parts, tools, and accessories for vehicle maintenance and repair. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums, and offer a free Loaner Tool program for specialty tool needs, with a refundable deposit. Customers consistently praise the friendly and professional staff, noting their willingness to help with purchases and explain technical questions. One reviewer shared that an employee named Morado handled a difficult customer situation very well, demonstrating excellent customer service. Others appreciated the staff’s kindness, such as helping carry orders to the car and taking old oil and filters. In moments of car trouble, employees are described as helpful and calm, providing quick battery tests and replacements, which can turn a frustrating experience into a positive one. For example, one customer highlighted an employee named Miquel, who quickly diagnosed and replaced a bad battery, restoring their mood and allowing them to attend their martial arts class. With over 6,000 stores nationwide, O'Reilly Auto Parts aims to serve customers with knowledgeable staff and quality services. The store's welcoming environment and commitment to customer satisfaction make it a trusted place for auto parts and assistance.
Shout out to Daniel, the tech who helped me twice, and in installing a new battery for our dead minivan. They were on the ball, knew their stuff. The store was clean and well-organized.
November 2023
Here you find everything for your car and the staff treats you very well, everyone is very friendly, always helping you with your purchases, they take their time to explain all your questions.
August 2023
Chill people, nothing crazy amazing, but better than most forbsure!
