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March 2024 by katie storey
Absolutely best people to work with! They were very understanding, kind and willing to work with me. I will absolutely come back to do business here and direct anyone who is in the market for a new vehicle!
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March 2024 by Morgan Knight
Jorge was great! He was so kind & informative about everything. The vehicle we picked out has been such a blessing, especially since our last vehicle left us stranded. The environment of this dealership is awesome, everyone was so nice and down to earth. I would absolutely recommend this place to everyone & as well has Jorge for their sales person.
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March 2024 by Alexandria Rae
Absolutely amazing people!!! They did so much for us to get into our new vehicle. Come here for your car needs!!!
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March 2024 by Justin Michael Parra
I never do reviews but Man, I can’t say enough good things about the service department here. BETH was so nice and attentive and treated me with so much kindness. She needs a raise. GIVE HER A RAISE!!!!
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March 2024 by Jeremy Carlson
My wife and I stopped in to look at a used car. We were very late. It was after 7 pm and they were closing at 8. Salesman still offered to let us see the car that we were interested in. Long story short, we walked out by 8:49 having purchased the car we were searching for. Sales team couldn't have been nicer or more helpful! They were willing to stay late to get the deal done. Will definitely go back for my next purchase!
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March 2024 by Tikiva Washington
very nice and helpfull
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March 2024 by Toya McClennan
I took my 2018 VW Atlas to get checked for making a whining sound. Took it in on a Tuesday they sent a video and list of ten things that could be possibly causing it. With an estimate of around 6K. Was told I could come get the car and decide what and which thing I would like to fix at a later time. Paid 200 bucks for a diagnostic test drove off.Wednesday I get in my car and the red warning sign came on and said the battery is not charging shut vehicle off immediately as I was coming to a good place to pull over another Red warning sign came on that said Warning car is over heating. Had to have my car towed to dealership to be told it’s the alternator, idle belt and rollers need to be replaced for 2500. Then another diagnostic test will need to be done to assess for damage for the car overheating. Deb in service was very patient and helpful as well as Mr. James Swallow while I figure out what to do next.
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March 2024 by Miriam Lugo
Excellent customer service and very quick service. Thank you.
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March 2024 by Alicia B
My experience here this past weekend with Brianna and Caleb was amazing ??!! If it wasn't for Brianna's persistence I honestly don't think I would've took the inquiry serious(And please don't confuse persistence with nagging or bugging she was so warm and polite through the entire process). I got there told her the features that were a must have and she went to work, wasn't there 10 minutes and she had my numbers and terms in front of me! ?Caleb was so welcoming and informative he just put the cherry on top of my experience there. He explained everything and I really appreciated that!! You guys rock!!! Thank you!!
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March 2024 by Olga Fragoso
Hello!!!I recently had the pleasure of visiting Volkswagen of Waco for service, and I must say that I was thoroughly impressed with the level of professionalism and expertise demonstrated by the staff. In particular, I would like to commend Harrison for his outstanding customer service.Harrison Longcrier went above and beyond to ensure that my service needs were met promptly and efficiently. He was knowledgeable, courteous, and took the time to explain everything in detail, making sure I was comfortable with the service being performed on my vehicle.The overall experience at Volkswagen of Waco was seamless, and I left feeling confident that my car was in good hands with Tyler the technician. I highly recommend this dealership for anyone in need of quality service and exceptional customer care.Thank you, Volkswagen of Waco, and thank you, Harris, for a job well done!Olga Fragoso
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February 2024 by Kim Schlipp
The staff at Volkswagen of Waco go above and beyond to get you into your dream car.We were in desperate need of a family style vehicle that was safe, reliable but did not break the bank. The staff @ VW of Waco was able to make our needs a reality.They are very professional and knowledgeable and treat you like family. Shout out to the finance manager,our sales person Briana, and the GM for all of their help and efforts. We love our VW Tiguan
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February 2024 by DAVID CLAXTON
VW of Waco is a good dealership. They have fair prices on their vehicles.the service department is great.I highly recommend them.
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February 2024 by Tracy Beasley
The buying process was fast and amazing. Jorge our sales guy was very informative and helpful, we were able to find what we wanted. James in finance was incredible he was great and getting us the deal we were looking for. Would highly recommend this dealership if you are in the market for a new or used vehicle.
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February 2024 by Grant Vargas
The service team at Waco VW has gone above and beyond to 1) make sure my vehicle needs are taken care of and keeping me safe on the road 2) made sure I was always taken care of while my vehicle was being worked on.
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February 2024 by Vanessa Salas
Our experience was great! Our salesman Aj was awesome came in wanting something within a budget and he made it happen and actually walked off with the car we wanted! Aj is a great person and will make it happen for you!
