The UPS Store #5922 in Waco is a locally owned and operated business that provides a wide range of services to meet various customer needs. Located at the corner of Waco Drive and Valley Mills, next to 5 Guys Burgers, it offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers often praise the friendly and helpful staff, highlighting their professionalism and speed. Many reviews mention how staff members are thorough, attentive, and make customers feel comfortable, even during busy times. Assistance with international document shipping, re-routing packages, and providing tracking information is handled efficiently, with staff going above and beyond to ensure customer satisfaction. The store also stocks a variety of office supplies and maintains a clean, welcoming environment. Customers appreciate the attentive service, with some mentioning staff members by name for their exceptional help. Overall, The UPS Store #5922 in Waco is recognized for its great customer service, knowledgeable staff, and comprehensive services, making it a trusted choice for shipping, printing, and other business needs in the area.
The friendliness of the staff and how quickly the line moves
August 2025
Customer service ice was awesome and the process quick and easy I was in an out .
August 2025
Never an issue when I visit. The store is always quiet, organized, and I'm always greeted and asked if I need help. My most recent visit, I was helped without having to ask. I was helped with taping up some returns which was extremely helpful. I was in and out in about five minutes. Thanks UPS!
