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August 2024 by Hannah Choi
Living at University Place was great! It is very quiet and is a great location. The grounds are very well maintained, and my apartment itself was great. Management was great and amazing to work with. Ms. Dawn was always kind and helpful. She cares for her tenants and loves listening and being there for students. The maintenance manager, Mr. Chris, does an amazing job as well maintaining the property efficiently. Any maintenance requests were usually fixed the same day.
I would highly recommend choosing University Place for your apartment whether you are a student going to Baylor or just someone moving to Waco. It is safe and affordable!
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July 2024 by Olivia Hall
The manager Dawn is awesome! She is so personable and makes this place a home away from home. She is so helpful about anything I need help with. Even printing my lab reports :) !
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July 2024 by Abby Morris
Dawn, the manager, is fantastic! She cares about the residents and is very organized. The maintenance man, Chris, has been there for a while and is timely and knowledgeable. The grounds are beautiful and the apartments are old but well taken care of.
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July 2024 by Rebecca Kostroun
I cannot speak strongly enough for how amazing Dawn is as the property manager. No matter the situation, Dawn handles it with grace and solves it ASAP. After living there for my last two years at Baylor, I can easily say it is the best living situation a Baylor student could ask for. The apartments and all amenities are well-maintained, parking is prime real estate (so you don't have to pay an arm and a leg for a campus parking permit), maintenance requests are completed within 24-48 hours, and it is a quieter complex compared to others within the same vicinity to campus. For any parents concerned about their child living somewhere new: you don't have to have the same level of concern if they are at University Place. Dawn takes care of her residents to a degree far above any other property manager in Waco. After moving on from Waco for higher education, I can easily say I miss her! I truly cannot leave a more supportive review for UPlace and Dawn.
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July 2024 by Lauren Crowhurst
I had a wonderful experience living at University Place. It is very quiet but also the perfect location by campus. It was a closer walk to some of my classes than my dorm was, and it was great to save on a parking pass. The grounds are very well maintained, and the landscaping is beautiful. My apartment itself was great. The older building meant that I had wood cabinets, a built in bookshelf, and crown molding. I also had no issues with pests.
The best part of living here was the wonderful management team. Ms. Dawn, the property manager, was always so kind and helpful. She really goes above and beyond for her students. The maintenance manager Mr. Chris does an amazing job as well. Anytime I had a maintenance request (which was rare, and only for minor things like a clogged tub), it was usually fixed the same day.
I would highly recommend choosing University Place for your apartment!
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February 2024 by Xzadiya Walker
My stay at university place has honestly been the best experience ever. I’ve never had any problems with this property at all and the Manager Dawn Klinger has always been helpful and very informative on all things. Going through the seasons and crazy Texas weather has never been a problem as my apartment has never lost water or electricity. Very great stay! Love this place!
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February 2024 by Beth Turley
Our Baylor student moved into University Place Apartments (UP) three years ago after living in a Baylor dorm during her freshman year, and she has been happy and comfortable at UP ever since. Even though the UP apartment units are not brand new and lack the bells and whistles of newer complexes (such as in-unit laundry...there is only a common/shared laundry area at UP), it has the most important things, which are well-maintained grounds, a perfect location with parking that is monitored to ensure use by residents only, prompt responses to maintenance requests, and attentive, caring management personnel.
Although she is the complex manager, Dawn is also like a second mom to the residents, and her office door is always open if a resident needs anything. She communicates well with both student residents and their parents alike, and she genuinely cares about the wellbeing and safety of the tenants and is responsive to concerns. While our daughter has not had many maintenance needs, the few requests that she has submitted over the years have been promptly addressed and resolved by Chris, who does a fine job of keeping University Place in top shape. The complex regularly conducts groundskeeping with professional crews as well as monthly pest control. It is a well-run, comfortable environment and, while not fancy, it has provided a great home away from home for our daughter. The porch swings are a nice touch, and aside from some recurring drainage issues with some of the complex sidewalks, the grounds are usually in great condition.
Unfortunately, the rent at University Place has increased dramatically over the past three years -- increases of more than 30% from 2021 -- but I suppose that is a result of the overall economy and inflation. Even so, there is a reason my daughter has renewed her lease each year, which is because of the staff and overall complex management/ maintenance. Nothing is perfect, and there is always room for improvement (such as in-unit laundry...), but I would highly recommend University Place because of its great staff, amazing location, and consistent quality. As a parent, I have been very pleased with our daughter's experience at UP during her undergraduate years at Baylor.
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January 2024 by Jenna Garst
University Place has been the perfect fit while at Baylor!! My husband and I have loved making it our first home together. We are in a one bedroom so it's cozy, but makes pretty good use of the space for the limitations in square footage. It isn't the newest inside (the beige walls and the greenish carpet aren't my favorite) but everything that needs updating to function like sinks, drains, oven etc. are newer and work great. I love that the whole complex feels cute and safe on the outside with the porch swings and the well-kept landscaping. The best parts have to be not buying a parking pass for class and the awesome, quick service from Dawn and Chris. They both are so kind and skilled with running this place and customer service. Chris has made me a new key in 5 minutes after I lost one, fixed the AC and given us extra filters, among other things. After my last apartment having the worst management imaginable, this was a dream!My least favorite thing is that there are no washers/dryers in unit. It's kind of a hassle to plan when to do your laundry when you can quickly get there to check on your clothes, since the whole complex can access anything.Lastly, it might be helpful to know that while I've been in this one bedroom, the rent went up 23% from year 1 to year 2. It's going up another 10% in year 3. Still is probably the best bang for buck in the area for Baylor students, but I'm sure it will only keep going up. Overall loved this place and will really miss it!
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September 2023 by Jules Canas
My move in experience was very smooth! The apartment manager helped my roommate and I with everything we needed and worked around our schedule.
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September 2023 by Griffen Lev
Dawn, the property manager is absolutely amazing! She is helpful, friendly, down to earth, and always wants the best for her residents. My roommate and I who are sophomores at BU this year had a very easy move in experience under Dawn, and I would highly recommend living at University Place as long as Dawn is the property manager! She keeps the units clean, makes sure pest control and maintenance are always on standby, and it is a safe, welcoming community. You will not be disappointed!
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September 2023 by Brayden Bland
There's SO many great things to say about this place.-Proximity to Campus-Maintenance staff-Beautiful Landscaping-Cheap rent-Overall great community to live inDawn, the property manager, is special. She responds to emails within minutes no matter the time of day. She is so helpful with anything you would ever need if it comes to maintenance, payment, or just someone to talk to! She is a straight forward lady and will tell you how it is. She knows how to run a business and make you feel at home. Could go on and on about her!
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August 2023 by Jodi Smith
Would definitely recommend! Dawn (Office Manager) was so helpful before, during, and after the move in process. Made my daughter feel comfortable and welcome immediately. She refers to her new home as “an oasis in the desert”.
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August 2023 by Syera Miller
I absolutely love living here. The management goes above and beyond with everyone who lives here. Being able to walk to class eliminates the parking stress. I am so glad I chose to live here
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August 2023 by Jonathan Wallace-Adams
The management is so helpful and the property is well kept. Thank you, Dawn!
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August 2023 by Emory Ontko
I live here and Dawn is great!
