University Kia in Waco, Texas, is highly praised for its exceptional customer service and quality vehicles. Customers appreciate the friendly, knowledgeable staff who go out of their way to help with every step of the car-buying process. Many reviews highlight the ease of doing business, with some customers mentioning that transactions are straightforward, honest, and free from pushy sales tactics. The dealership offers a variety of top-quality vehicles, including popular models like the Kia Sorento and EV9, with customers expressing high satisfaction with their purchases and the overall experience. The staff, including salespeople and service team members, are noted for being responsive, helpful, and patient, often making extra efforts such as delivering vehicles or providing amenities like free snacks, beverages, Wi-Fi, and charging stations during waiting times. Customers also commend the dealership’s service department, especially for making waiting comfortable and keeping them informed. Many customers plan to return for future purchases or services, indicating strong satisfaction and trust in the dealership. Overall, University Kia provides a memorable, friendly, and trustworthy experience for anyone looking for reliable vehicles and excellent customer care.
Do yourself a favor and go see Magan. I had such a pleasant experience with her. Very kind and knowledgeable.
December 2025
One of the best car dealer I've experienced!! Great people with patience and will work hard to put you on wheels!! Yall gotta have Mike or Milton help out they're the best at what they do!! Thank you guys!!
December 2025
Margarito made my car buying experience so effortless. I despise spending time at dealerships. Him and his team made the process quick and worked in my budget. I won’t buy a car from anyone but Margarito from now on!
