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“Pedro Rangel did an amazing job with my clients. He is a great communicator and very understanding. Despite facing some obstacles along the way, he guided us through and made it easy for my clients to understand their financial situation and options.Alliance Bank, you have a great lender here. Thank you, Pedro, for helping my clients.”
“Rebecca was very attentive to each one of my banking experiences and resolves my issues within a day! Even helped me get more from saving. Shelly is also very concerned with providing me what I need in the least time possible. Try them out! Will not regret! Tier 1.”
“I have been a member of 1st University Credit Union over 20 years. The service is excellent, personal, and reliable . The Credit Union offers a variety of products and services to meet the needs of members. Mobile banking is so convenient. The information on the website is up to date, keeping me informed. I appreciate 1st University Credit Union!”
“Joey Tamayo helped us very happily, willingly, and knowledgeably to change the names on our accounts into our trust account we set up. Keep him on your staff as he’s a big help.”
“Community Bank & Trust offers many financial services that help make banking easier.However, what makes this bank EXTRA special and sets them apart from all of the other banks here in Waco...is the customer service!The team at the Washington location is amazing!Brenda, Kim, Salvador, Ramon.... you guys deserve extra recognition. Thanks for always being helpful and taking care of your customers.Thank You CB&T!”
“Thank you Edith Gonzales! You are truly amazing! Professionalism Customer Support Transparency and Positive Attitude! You are the perfect asset to Genco! Your work ethic and determination to care through needs of others is an unmatched experience. Thank you again for serving excellence!”
“We have been banking with First Central Credit Union for almost 8 years, we have always been pleased with how effortless the process is, from car loans to refinance every step of the way they are efficient, communicative, and go above and beyond to be helpful. This was our second time working with Monica Booth, she has made the process seem less, and from start to finish has been available to answer any questions we may have had. She is a pleasure to work with!”
“We truly enjoyed our visit to your banking center on N Valley Mills. From the time my husband and I walked through the door it was nothing but kindness, and professionalism. The young lady at the front lobby area was exceptional. Super friendly. It felt like we had banked there for years. We ❤️ it.”
“Joyce provides the best service to her customers. If I have any questions, she's the one that I reach out to because I know she'll be able to help me. When you stop in, make sure you ask for her!”
“Working with Mike and his staff was very professional. They went out of their way to accomodate me quickly with an auto loan. Waco Federal Credit Union rates are very competitive. I would highly recommend using them.”
“Fantastic bank, and fantastic branch. I've been banking with American Bank for around 10 years, and use this branch almost exclusively for both business and personal accounts. They're always friendly and always incredibly helpful. Really go above and beyond.”
Closed
10332 China Spring Rd, Waco
Banks
“In a few words, there no banking experience better than a locally owned and locally focused bank. FNBCT is just that and more. Friendly staff making a difference locally in our community. You will not find a better banking experience!”
“Sarah Berry made my experience with Genco very amazing! She would respond to emails very quickly and explain every step I needed to take detail by detail. If you need help with anything , I recommend contacting Sarah.”
“The Incommons Waco team made our car buying experience flawless! We were having so many issues with another credit union in town and once Regina and her team took over they not only went over and beyond by driving over 40 miles to help get papers signed but made the entire process seamless and painless! They are the BEST and just gained new customers!!”
“I would like to say that Tamra is bar far the sweetest Bank employee I have ever met. We all have ups and downs, but she never seems to show any. She has easily helped me with things I've requested for and had it done immediately. I am aware of her leaving and coming back, for what ever reason. I am very glad that she did come back!”
“Customer service is top notch and this bank goes above & beyond to take care of its customers & know their business! There was a very big & serious issue with my sons CD. Barbara & Karen at the Waco Location on Valley Mills Dr y’all are amazing Rock Stars! I appreciate all the help & phone calls y’all made on our Sons behalf to take care of the issue that we hope to be resolved by Friday! Stay awesome Ladies y’all are doing everything right!”
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“The guy who helped me, Aaron, was very polite and patient with me as it was my first time making my own account. He explained everything to me as much as I needed.”