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January 2020 by Martha R.
I've been banking at Texas First for over 20 years. They have always given me excellent service. I appreciate their expertise in online banking and their attitude. All employees are cheerful and greet me when I come into the bank. I highly recommend them to anyone looking for a new bank for their home or business.
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November 2019 by Adam Voight
They have some of the friendliest and highly educated people around. I have worked with several members at this location and have nothing but praise for them. I look forward to working with them for many years to come!
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September 2019 by Alan Oakley
Let’s face it.....all banks provide banking services....that’s why they exist. TFSB just does it extremely well. It is beyond just being friendly or polite....they do that and also take care of my banking business with efficiency. If you are looking for a change in your business relationship give TFSB a chance to show you how well they do banking.
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September 2019 by Kevin Kalbow
Great local bank. I've been banking with Texas First State Bank for 15 years and wouldn't take my business elsewhere.
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April 2018 by Stephanie Dotson
Best bank in Waco. Locally owned.
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March 2018 by Elizabeth B.
I was a customer for nearly 7 years. When I moved they didn't correctly update my address and I had stopped using the account when I changed jobs and used my employers bank. I had switched everything over..or so I had thought. It turned out that paypal had still been using it and because my address was wrong, I received 10 od fees at 30.00 a piece for 40.00 worth of deductions that spanned over four months! I had no idea! They continued to pay and NEVER once called to notify me. If my mailman hadn't caught my name (live in a small town) and brought me the notice they were in the process of charging my account off! They were rude when I attempted to rectify the situation and said I should know (Yes...I am aware....I have excellent credit)...but I wasn't receiving any mail from them and they had my phone number. After writing a nearly 400.00 check for 40 dollars worth of small transactions...I can honestly say....BEWARE of this bank. They have zero interest in customers and there are many more small bank who DO. I regret having EVER done business with them!!
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January 2016 by Timothy B.
I can only speak about the service at the Temple branch but they are TERRIBLE ! The VP (Joel) will not meet face-to-face and has the secretary and other employees lie and return calls leaving messages as if they are him. The account officers are unpleasant, disinterested, and obviously would prefer not to write new business. There is generally no traffic at this branch, they have seemingly little to do, and even that seems to overwhelm them. Generally small banks are much more responsive and personable than the huge banks; this branch of this bank is the exception to that argument for sure! Good luck if this is the bank you choose - you'll need it.
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September 2008 by Justin S.
I got an ok interest rate on a used car loan here a while back. Didn't have any problems.
