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September 2024 by Héctor Leonard Benavides
Excellent service, your salesman Mr. Stan was very professional and helped me at all times advising me on what to buy, thank you very much, keep it up ?.
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September 2024 by Tobias Patch
Get ALL the details about the “warranty” that comes with your sleep number bed. Because it’s definitely not what the sales pitch makes it sound like.
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February 2024 by Robert Hook
Very Customer Focused
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January 2024 by Jennifer Bibles
I worked with Justin at your Waco store for my purchase. I cannot say enough positive things about my experience and his professionalism. Justin is very knowledgeable but not pushy. He asked about our needs first and made recommendations in terms of what would work best for us. Highly recommend the Waco store and Justin.
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September 2023 by Jennifer Blackwell
I went in and I felt SO WELCOMED!!! I spent more money than anticipated because I read the sale ad wrong and my pillow is a little firmer than I thought I’d like but I’m going to keep trying it out because usually I become accustomed to it. If you are needing a new pillow definitely go see them! You’ll feel right at home!
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May 2023 by Brandi Simms
Just got our sleep number and after the first night I can already tell I'm going to LOVE this mattress. Mark was so friendly and helpful he answered all of our questions! I thought a bed like this was going to be waaay out of our price range but it really wasn't much more than our last mattress that only lasted 5 years before it started to kill my back! Don't walk, run! And tell them Brandi sent you lol!!!
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May 2023 by Chuck Robinson
Everybody very courteous, helpful patients. Enjoyed my visit and excited about my purchase. Haven’t received it yet.
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November 2022 by Matt Nelson
Stan was great! Thanks for the help! We can’t wait to get our bed!!
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November 2022 by Lester Smith
They have nice beds for wealthy people.
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June 2022 by Debbie Moore
Our salesman Mark was very helpful with his knowledge of SleepIQ beds
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June 2022 by Sara Kester
Mark was amazing! He answered every question we had!
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January 2022 by Brenda Alligood
Our visit was very enjoyable and informative. Our salesman Stan was absolutely wonderful. Cannot wait to sleep in my new bed!
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December 2021 by Natalie Koij
Rude lady at the store, horrible customer service. On hold with main sleep numbers customer service for over thirty minutes and called this store where purchased and as this lady put it , “again, there’s nothing we can do.” So basically no customer service at all! Thanks!
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November 2021 by Grace
Stan was extremely knowledgeable and took time to explain each mattress they sell. He did not try and oversell the most expensive bed they have and instead took the time to listen to what we were needing. I would highly recommend not only this store but Stan. We are looking forward to our new bed!
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November 2021 by Rocky Maynard
Sales rep was great. Answered all my questions and was knowledgeable of the sleep number product.