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September 2023 by Shakisha Brewington
No matter your skin color or shade, Sephora has something for you. They have most of the latest and greatest skin care, hair care, and makeup products. It can get a little overwhelming because there is so much to choose from. However, I still love Sephora!
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September 2023 by Lonise Jackson
When we got there, it was just one worker. She seen us come in and didn’t greet us and after the customer that was already there checked out the worker got on her phone. She didn’t ask if we needed help or anything. Finally another worker came and she asked if we needed anything but honestly acted like she didn’t want to help when I asked for help with finding the right shade. Sitting at the counter scrolling on your phone is definitely unprofessional. I’ll keep going to Ulta.
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September 2023 by Laura Lopez
Most of the products I look for are always out of stock. Not one employee offered assistance. When asked if I found what I was looking for and I responded with no, the cashier just chuckled. The store was pretty much empty. When Sephora was in JC Penny it was way better. Won't be going back.
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June 2023 by Cenovia Davila
The Sephora inside kohl's NEEDS TO CUSTOMER SERVICE TRAINIG. THE POLICY FOR RETURNING A DEFECTIVE EYE PENCIL IS U HAVE TO HAVE A RECEIPT. AFTER LOOKING UP MY BANK STATEMENT SHOWING PROOF OF MY PURCHASE, THEY STILL REQUIRED A RECEIPT. MY PENCIL WAS $25. AND I COULD NOT GET A WORKING PENCIL. TJIS IS RIDICULOUS AND UNFORTUNATELY THEY LOST A GOOD CUSTOMER!!!
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June 2023 by Rita Lucero
The employee was very helpful and kind. Sephora is a great place to shop.
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May 2023 by Jeanie Slaughter
Love them there always ready to help.
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April 2023 by Judy Tovar
Dishonesty in that storeConcerning online orderOut of product I ordered so someone peeled try me sticker off put a cap on it and send it to Kohls in store pickup.Be careful. I just happen to catch it.
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March 2023 by Barbara Bradley
The employees were very nice and helpful
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January 2023 by Krystin Marshall
They have a selection of the top brands. The main complaint is that most of the time they are not stocked with what I need. It seems they don't refill their inventory like Ulta or beauty brands does.
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January 2023 by Shweta Jasani
They never have products stocked and always out of products. The people working there don’t even care to ask if help is needed. They are busy talking among themselves (very rude) JCpenny Sephora was better than this new one at Kohls.
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January 2023 by Ali Gangani
Who ever was working Today on Christmas Eve 2022 , was the rudest and least helpful person. Made my wife cry , great way to spread Christmas cheer .
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August 2022 by Lois
Very nice store with a wide variety of good make up & accessories. Will shop there again. And the associate was AWESOME.
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July 2022 by Nicolle N.
I came in trying to get a foundation, the girl in Sephora was beyond amazing ! She went above and beyond for all the customers there. I ended up getting a whole new skin care and make up (like 10 things) She mentioned her boss at some point, if he/she reads this, this girl really deserves a raise! I'm a supervisor as well, and employees like her are very hard to come by. Specially in make up stores, employees are not to friendly (sometimes) Her name is Lizbeth, I think?
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October 2020 by Dessiree H.
The people working the night shift customer service were very rude and didn't not want to do their job they treated me very rudely and I will not be going back to this store.
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January 2020 by Minnie S.
This is truly a department store. Always find what I need and if it doesn't work, they are good to refund me or exchange. Employees are friendly and willing to help. Glad they are here!!