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June 2023 by Candiss
don’t go here and pay cash. You won’t get your money back if you need to do a return. The associate wouldn’t issue my refund because they “didn’t have enough money”, but they had money she just didn’t want to issue my refund and have the register at 0. That is ridiculous, when it’s clearly not my problem they don’t have enough money I should still be able to process my refund either way it goes. Now I have to waste my time and go back another day.
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January 2022 by Lisa Floyd
I was very satisfied I had the best experience the customer service was absolutely phenomenal
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January 2022 by Griselda Lucero
Both my kids have gotten piercings here with no issues. Warranty on the jewelry is a must for any damage as they replace it :)
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January 2022 by Angel Lee
Great place to shop I love the new set up
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December 2021 by Rebecca Crawson
Bought a gift card for my daughter to get her cartilage pierced as a Christmas gift and told the sales associate what the gift card was going to be for and had my daughter with me when I purchased it. Took my daughter today to get it done and was told the new rule about them having to be 13. My daughter will turn 13 in a few months but pretty irritated I paid for a gift card over $60 and the person who sold it to me didn't bother to mention this new rule! We can't get a refund for it so at least I have her birthday gift now but still wish they would have informed me before I paid for it.
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September 2021 by Lynda Price
Went to claries
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February 2021 by Alexandra Jordan
Do not waste your time. The associates are very unprofessional. We were told to go to a tattoo shop repeatedly even though we got our piercings there in October. They ignored us to eat, rolled there eyes. They couldn't even tell us if the jewelry we wanted could fit in the piercings that they gave us. If you want piercings damn sure don't go there!!!! Waste of time and money!!¡!
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December 2020 by Carla Romero
They never answer the phone and overpriced they dont even know how to pierce right one of my babies ears the earing is lower !
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October 2020 by Synthia D.
The employees are constantly trying to get you to buy more and then they add the warranty without telling you. The first time I shopped here, I got my ears pierced and paid $97 because I got the warranty without anyone asking me if I wanted it. The second time, I got some rings but quickly realized they were fake. I paid over $100 for all of them and one of them began bending after one hour at work. I work at American Eagle, so I was just folding clothes. My coworker also had a bad experience. He went the same week I did to get his ears pierced and they gave him a short post. The earrings almost imbedded themselves into his ears and he was in so much pain. They refused to give him a larger post because "he didn't buy the warranty," even though it was their fault. Overall, do not shop here! Look somewhere else!
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November 2019 by Cynthia Dewitt
Overcharge
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July 2019 by Eric Guel
Called and asked what their most inexpensive piercing was. Was told $18.99. Decided to make the drive. After getting to the store, was told that the true minimum price was closer to $30 (the $18.99 was the cheapest earring, which is mandatory to buy; and the piercing was another "$7 to $10" on top). So was essentially lied to and made a trip in vain.
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July 2019 by Maria Banda
Price is Right and decent
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November 2018 by Linda Lopez
Service could be better
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August 2018 by Michelle Ortiz
Like this place they have nice jewelry for reasonable price my only problem is that I go in the mornings before I go to work which is after 10am but before 11am and there is never anybody at the counter very annoying to walk all the way into the mall to not find nobody I think they should at least put a sign explaining why they're not there during their business hours
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August 2018 by Jimmy Sprague
I have not visited piercing pagoda at all.
