7:30AM - 5:30PM
5300 Franklin Ave, Waco7:30AM - 5:30PM
609 Towne Oaks Dr, Waco“Because I’m not a technician nor a mechanic, I appreciate what appears to be honesty and genuine concern to repair my vehicles and not just take my money. I appreciate the detailed explanations in layman’s terms so I’ll understand. I appreciate them working with me and being patient with me, and causing me to feel comfortable. I appreciate their service.”
“Stick to the basics when you go here. They are great for the basics. Super fast and super efficient. Owner is on site most days. Good crew, and most of them have been here for quite a number of years now, so they work really well together”
8AM - 5:30PM
3508 N 19th St, Waco“Absolutely amazing service! They check and top off all your fluids, inspect and fill your tires, clean your windshield, and check your air filters—all at no extra charge. For a $60 oil change, they provide all this and have you out in less than 15 minutes.”
“Was on a road trip, out of town. Truck said low tire on the Freeway and we were flying down 35. 30-20-15psi, we pulled off. Shot some air in it, but it had a big hole. I look to my right and bam, there is City Tire. We limped it over. With a shop full of cars, they got right on it. From drop off till back on 35 and completing our trip was 45 minutes. That's absolutely service!
Big plus, they had two of the sweetest old dogs laying around that loved head rubs!”
“Went in for a plug, there was a younger guy (seemed less experienced) while attempting to repair the tire he SCRATCHED the wheel. The more experienced tire tech noticed what he was doing and stopped him immediately. He then came over and explained what happens to me. I'll be honest, I was highly upset that this happened, but the fact they wasted no time in letting me know the situation is what will get my repeat business. Accidents do happen and for me it's the honesty and service that'll keep me coming back. Yes I do recommend this shop based off of honesty and fast service.”
“Can't say enough about the exceptional customer service offered! They go above & beyond are honest & affordable! Y'all are awesome & we appreciate you! Thanks from Bosque Valley Deer Ranch, Clifton Tx.”
7:30AM - 5:30PM
4605 Staton St, Waco“Marvelous professional and customer service! I had an emergency with my drained battery and they helped me fix the situation accommodating to my hectic schedule. Moreover, I had to go to them on the following week with a deinflated tire and the service I received was again outstanding. They thoroughly checked the car (which we just had bought for my daughter), and instead of pushing non-needed services, they showed their sincere honesty in highlighting the current state of my car (i.e., nothing else needed for the moment). They have become my family's go-to place for our car needs. Definitely recommended.”
7:30AM - 6PM
W Loop 340, Waco“Lots of people wanting service today. My wait time was about 1 1/2 hours which wasn't bad based on the number of people already waiting. All the bays where filled and a line outside. They worked hard and at a good pace. Thanks Ford!”
8AM - 6PM
2626 N 18th St, Waco“I thought I needed a plug and they said it would be 25$. After looking at the tire they said all I needed was a new valve stem. Cost me $15 and they were quick. Thanks!”
“The staff at this auto care center provides superior customer service. On Saturday night when driving home from West Fest, we got a low pressure warning. Stopped at 6:35pm at another Walmart automotive to get it looked at. They found a piece of metal impaled in the tire and said tire needed to be replaced but did not have the tire in stock. Called this Walmart and they had the tire in stock. We hurried over and arrived 6:50pm, just 10 minutes before closing. Despite so close to closing, they agreed to replace the tire. After 30 or so minutes we were on our way and because we had warranty did not cost us a dime. Thank you for looking out for us and fixing it. We made it safely home.”
“Fernando is extremely friendly every time I come in for an oil change. He greets everyone with cold water bottles and always goes above and beyond to make sure my vehicle is taken care of. Landon was also extremely quick and efficient. I always recommend everyone to come here for quick and friendly service!”
“Guy behind the counter didn't seem to know what he was doing but the mechanics were great. They knew more about the goings on in the department than he did.”
“Took my Toyota in to get a transmission drain and fill also a oil change…Great service especially if you consider I called Toyota first and they pretended like they didn’t know what that service was…Kish will get my business from here on out”