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December 2023 by Robert Elm
Management at this location is awesome.?
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December 2023 by CloudsOverTx
The staff (Alicia) is the bomb. Went way above and beyond to get us switched. Thank you so much!
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April 2023 by Lisa K.
Son loves his cell service,but found that we couldn't drop off wifi box off at store. Had to ship it back. They weren't even gonna be nice bout it either.
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November 2022 by Misty Hovila
Very helpful,handled my concerns quickly,she was all around awesome .thank you so much for handling my concerns quickly.
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June 2022 by Danny G
Leecha gave great customer service. Was very helpful. Would recommend everyone go to this metropcs store. Thanks.
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September 2021 by Chad Goodman
Leecha is always very helpful for my needs, whenever I come by for for a purchase of any item been shopping with her for a year now. Great customer service always polite gets me what I need and want!
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March 2021 by Spinna Tsso3
Went into metro on parklake today. The manager and the sales associate lizette helped me with changing my plan showed me some new amazing phones. They have the best customer service and very polite. I reccommend this metro over any of the waco locations. They have superb fast curteous service. They will forever get. My business. !!!
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January 2021 by Kiara DeGrate
Best Metro PCS store you can come to in Waco! Besides Bellmead Store#FACTS
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November 2020 by Manuel Reyna
The employees were very nice friendly respectful n helpful.They have a great attitude towards there job.
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November 2020 by Tammy Whitworth
The ladies that work here are awesome. Liz is great she has the best customer serves. She made sure that I liked the phone before I bought it. I will come back to this store. Great people work here so come by and see them.
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November 2020 by Christina Jimenez
We stopped in to just look. Our customer service agent was leecha. She answered all our questions thoroughly. We decided to go ahead and upgrade his phone line to a newer phone. She even transferred all his contacts from his old phone to his new cellphone. He was very happy.
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November 2020 by Vanessa Compian
My speaker was stolen and Alessia came to the rescue to provide me a great product along with great service! I couldn't have made a better choice in purchase. If you need help, go see her. She'll hook you up with what you need!
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November 2020 by Nicole A. Ramos
I been here a couple times..or my spouse has, many of times..and they have always been awesome...especially Leecha Raquel. Amazing help and work.
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November 2020 by Jason Perez
Had the best experience. Excellent service. Very polite and generous. Would recommend to anyone.
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November 2020 by Nickel Rone
Whoop whoop.. Alessia always has the deals going and items i need.. She needs a raise. Her team needs a raise.. Thank you Metro shes amazing...
