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March 2023 by Jessica Padgett
One guy out of 3 staff members was a very good salesman. He was helping a friend, offering me extras beyond what my question was for one other saleswoman. The other man just sat off to the side quietly. If they could make 3 of the first salesman, the store would be doing great all the time. Another suggestion I would like to make is to have prices of any kind on any of their accessories. I felt they just requested whatever they felt like offering and I hate to ask for each and every item i was interested in. Chose not to buy anything extra because of this.
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January 2023 by Gerardo perez
I went to this location and Diego help me out with all my problems and he did a super great service all the time. I would recommend this location to everyone.
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December 2022 by Indianna Ramon
Went in for new service it’s was SUPER fast maybe around 10 minutes tops Angel made the progress really smooth I even got some headphones. 10/10 experience
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November 2022 by Courtney Burney
Premium Customer Service representative Kayla knows her stuff. I've been Customer since March 2022 and I stay with metrobased off my experience with Kayla.
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October 2022 by Ginger L
Staff is very short, never smiling, my child talked to the manager and he never paid her attention or acknowledged her presence. The store was not busy. Not that she was the one shopping, but one can definitely speak and even smile at a child when they ask a simple question about the manager's role.Also, the service for these phones is extremely limited compared to Verizon. We haven't changed service carriers simply because we haven't taken the time to.
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October 2022 by Trvppy T
I HIGHLY recommend coming to this metro pcs location , The gentleman Angel & the lady Kayla Were excellent, kind and very informative. Because of the service I received as well as my grandmother they have gained a forever customer in me
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October 2022 by Connie Gonzalez
Best store out of the metro companies. Kayla is so sweet and patient. Make sure you stop by for her to help you. Great young lady. Restored all my stuff when phone broke.
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October 2022 by Mary Hedden
That young lady Kay was wonderful. She took Time to transfer all my stuff. Best store out of all the metro companies.
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October 2022 by Patricia Salas
Thank you metro for being the best and understanding. Phone company is nice to work with yall and thank u for haveing the best deals
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September 2022 by Stephanie Castro
Kayla was such a big help she fixed my phone with such patience. Highly suggest everyone see her!
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August 2022 by Love Dont judge
Great customer service at this location. I went to get an upgrade today and Angel helped me out by providing me all the details of what I needed to be done. i will definitely be coming back to this location to upgrade since other representatives at other locations can be rude. Best company out there!!!
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August 2022 by Roger Smyre
Diego and his manager are the best helped me get a new phone great attitudes
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July 2022 by D D
DO NOT COME TO THIS LOCATION! To start with they had me call my previous phone company to get information to switch my number to them. I've done this before and usually the employee does it. Not a big deal. So I switch my number to Metro, buy a phone, and their home internet gateway. Then Angel proceeds to charge me a $10 insurance charge and says I have to have it to buy the phone(I later called metro and they refunded me and said it wasn't true). Then before I walk out I look At my receipt and he charged me $30 for A C-C wall block. He never asked me or told me about it. Then when I asked him about it he told me it was his job as a salesman to sell me the package without telling me. I then ask for a refund, so he commences to get attitude and once he refunded me he rips my receipt off the machine, tearing it in half and throws half at me. I just laughed in his face and walked put. This guy is the worst! I was just in a hurry so I went there. If you're looking for a good Metro, go to the one on Park Lake.
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May 2022 by Aaliyah Aguilar
Great customer service will be visiting here
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March 2021 by Juan Alvarez
Thank you Angel H. For the wonderful experience and the free speaker
