-
January 2024 by Mariano V
They never answer their phones
-
August 2023 by Jennifer Lemus
I hate to go to a place where the people look like the just hate thier jobs. And that us exactly what I got going in.Left wishing I hadn't went in.
-
March 2023 by Tasha Dunlap
We always have the same pretty Hispanic lady. She really and does a great job handling and setting up our phones. I forgot her name, Isabel maybe
-
December 2022 by Rachel
Metro is great. Their promo deals such as upgrades ect. do not last long so take advantage. Also Stacy over on 13st and Waco does her best to give u the deal of the day. ?
-
October 2022 by Yolanda Richardson
I had the most patient METRO PCS Representative. Eva De La Cruz was professional, thorough, friendly & knowledgeable & Im glad to be with Metro PCS family. Thank you Eva! She needs a raise!!!
-
August 2022 by Rosalena Aguilar
Came in store due to some issues my mother in law was having with her phone and her phone lines, stacy went above and beyond helping us out. She was great and very helpful. She answered all questions and concerns we had. Eva De La Cruz was also a great help and was very bubbly, loved the environment. We left happy and greatful for both of their help.
-
August 2022 by Dee Tovar
The customer service was great I couldn't have asked for mire clear detailed service. But I need I was home and started using phone its been downhill. The service constantly lags, is super slow I had to use wifi to get anything done. Not the metro service I was used too
-
August 2022 by Debra Parish
I have to mention Stacy D., a sales rep at the Metro by T-Mobile store located in Waco, Texas, because she was awesome. She explained everything with a great attitude, and even mentioned how the T-Mobile network offered unmatched coverage areas and super-fast internet speeds. As well, T-Mobile has some awesone deals on phones and internet plans, with some phones being free despite their higher retail costs.
-
August 2022 by Jennifer Morris
With any issue any of the customer service reps is always available to assist in any way. I am very satisfied with Metro and would recommend them to my friends
-
June 2022 by Kelly McNiel
Customer service is always nice, friendly and helpful when I have questions needing answered. Highly recommend!
-
June 2022 by K M
Customer service is always nice, friendly and helpful when I have questions needing answered. Highly recommend!
-
April 2022 by Andre Abbit
Lana was awesome she helped me out with my phone and was patient with me, I will definitely only be visiting this store from now on!!! Keep up the good work
-
February 2022 by Solo koul
Them phone's are high they need to cut the price.
-
November 2021 by Clarissa Mendez
Messed up my phone charged me for a sim card I didn't need. Wasted my time money and patience. 100% unacceptable. Ohhh and they factory reset my phone while I was out of the store. I lost all my photos videos contacts everything.
-
March 2021 by Ana Paty
Best customer service ? ty Flo?
