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September 2024 by Scarlett Towery
I wish I could give negative stars. They kept my car for 4 weeks and sent it back with a cut in the seat the first time. The second time I took it in, because they are the ONLY place in waco that deals with lexus hybrids, they ripped the bottom off my car with no apologies. They had the nerve to charge me $200 for diagnostics after sending me out with damage they did in the shop. They also lied about the cost of the repair and told me my car wasnt worth anything. I found a repair shop that come s to your house for $7000 dollars less than this place quoted me. The only reason they are in business is because waco has no other options. Its sad and pathetic they take advantage of people to this degree with no accountability. They are not professional and take advantage of women. They talked to me like I was ignorant and bullied me when I asked them to repair the damage their shop did.
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September 2024 by Jerry Barker
The best Dealership I have ever had. I have bought many vehicles in my life time. Best experience ever.
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September 2024 by big d
The worst Parts. Department Never have Parts in stock
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September 2024 by landice Music
James frank is a blessing and recommend this dealership. Fastest I’ve ever bought a car. Friendly, caring employees
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September 2024 by Jodie Haskell
Walked us through every step of the process, listened to what we wanted, and did their best to get it. Mike Howard was great about keeping in touch with us and made buying our new car very easy.
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September 2024 by Dolores George
The service department is amazing. They are extremely polite and always helpful.
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September 2024 by FreedMan
Bravo Parts Department, Invoice # 87007, Sold By John
Fast and efficient. Knowledgeable on his Parts Management System.
He had the part in stock and charged me a fair price.
**FYI know you year, model and trim level also take a copy of your VIN number with you as many parts are now VIN specific.
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August 2024 by Daylan McWhorter
Doesn’t support veterans
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August 2024 by Dustin Parker
Super nice people great dealership but will not answer the damn phone ever.
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August 2024 by Mary Snokhous
Crystal, Cody and Loren were amazingly helpful, patient and knowledgeable. The looking & purchase process was easy and pressure free. This was my first purchase from Jeff Hunter Toyota, but definitely won’t be my last.
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August 2024 by amberley diver
Krystal did an exceptional job her follow-up, follow through couldn't have been any better I highly recommend you go see her. They have a customer for life!!!
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August 2024 by Nelly Moya
Worst experience, idk why I took my truck here to get it fix is been over 2 months and still not ready. I called a couple of times to get updated and the manager working my truck was always busy.
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August 2024 by Don Harris
No haggle buys and good deals and service! Good Fridays. Repeat customer. Love my new truck. Thanks James and all the crew at Jeff Hunter.
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August 2024 by Anastasia Linch
Great customer service! Great people work there!
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August 2024 by Joshua Carr
The service department is very knowledgeable. I also bought my car here and they don't charge you just to be charging you they quoted me one price but when it came time to pay I was informed that it was alot less. Very honest. Recently I bought a 2023 hybrid Sienna, from a man named Cody. He works in the used car lot. He is the best he ordered the car I wanted and it came in about a month. He is the best and I recommend going to him if you need a car. I am sure he can find you anything you need. Please go there to buy your next vehicle you won't be disappointed.
