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July 2021 by Angela White
We moved from Dallas to Waco in March 2021 and used Janik Moving. I felt they went above and beyond in service and effort to make things as pleasant as possible during a stressful period for us. I could not have been happier with our experience. I’m taking the time 3 months later to review just because I saw the negative reviews. I don’t doubt other people’s negative experiences, but I want the public to know that we had a very positive experience and would use them again.
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August 2020 by Kevin Kennedy
I had no issues when they moved our stuff, if I move in Waco- I’ll use them again
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July 2020 by Bp P
The owner is a lying crook!
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March 2020 by Katie Maze
It took 3 grown men 9 hours to move 2 truck loads 5 miles. They left boxes scattered everywhere blocking doorways and hallways, completely unorganized so we weren't able to find anything we needed after they left. It took us an additional 3 hours to organize the mess they left until we could even walk in to the rooms. Charged my 84 year old grandmother $125/hour ($1100 total) to take their sweet time and make a mess that we had to clean up. My advice is to find an honest person who needs work instead of hiring this company. If you hire Janeks, you will be severely overcharged and will end up doing most of the work yourself.
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February 2020 by Lisa M.
Wow!! This is the 3rd time I have used this company and I would not call anyone else. Each time I have dealt with Janek, they were efficient, courteous and professional. They are meticulous in wrapping each item. I specifically asked them to be very careful and gentle with 3 of my items. (Not that I needed to, they were always careful.)They took the time to do as I asked and I was very impressed that the gentleman knew about grandfather clocks. They took out the pendulum and carefully packaged it for transport, wrapping each chain inside the clock. I think it floored me to know that they knew not to touch the works barehanded because it would tarnish from the oils in their hands. Most people do not know this, but because I once again chose this experienced local company, I knew that I could count on them. This came from experience and knowledge in dealing with delicate items. Once my items arrived at the new location, they took each item off the truck carefully. The gentlemen would ask each time where the item went and always placed it just the way I asked. You can call any mover in Waco and they will move you wherever, but it you want it done right, call Janek. I wouldn't have chosen anyone else.
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November 2019 by Glenellen M.
Janek Movers do an excellent job. They were on time, got everything in to the house and cleaned up afterward. They were polite and the cost was reasonable. They worked very hard. And had to carry a lot of heavy things upstairs so I was very grateful. They were also very careful with fragile things. It was really a good experience.
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November 2019 by D R (Boe Jiden)
Dishonest, untrustworthy and rude people. Do not do business with these people. I hired them for three movers to come, then they only sent two guys which literally doubled the amount of time for the move (thereby doubling the cost). When I called to complain that it wasn't what we had agreed upon, the woman blamed me for the change and then threatened to cancel the move altogether on the day of my move when I was in a bind. The two guys they did send were slow as Christmas, incredibly incredibly slow and lethargic. Direct quote from one mover: "Wow you work harder than us!". Yes, I was working harder and it was because they were taking forever, costing me a lot of money and I wanted to get it over with. Never again will I ever use this company, nor should you. They are crooked, unprofessional and dishonest.
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July 2019 by Sandy Skipper
I'm Dustin's grandmother and am writing in reference to his honest review. I was at his apartment when he called the moving company the first time to set up the appointment and when the movers loaded his belongings. My intent is not to discredit the company as a whole, but rather to raise the owners' awareness of the incompetence of two of their employees. I heard the phone conversation between Dustin and Stephanie where she assured him they would send three movers and could certainly fit him in that day. I can attest to the fact that only two people came to move him, and heard the phone conversation with the moving company where Dustin explained the job would cost much more with two people versus the three people promised despite the only $10/hr discounted rate. Dustin helped with the job the whole time, and even called another friend to come help as well. The two young men from this moving company were extremely slow that day. After working for only forty minutes, they took a break for 1.5 hours to get lunch and wait around until the rain subsided. After they returned to work, I watched one man stand there and talk with a young lady who was standing outside. The other man finally joined them and I called Dustin to the window asking him why they weren't loading his things. They couldn't seem to do anything without the other, even though Dustin and his friend were also working in an attempt to finish the job. Time is money ($115/hr) and this job was costing him much more than originally planned due to these young men's incompetence. As it turned out, it took over 3.5 hours to complete the job. When Dustin moved into his new apartment with another moving company, it took three men only 2 hours to unload the same items despite having to walk back and forth the length of a football field countless times and travel to the fourth floor. If they're going to boast a 5 star review and a quality job well done, they might want to consider hiring more efficient employees.
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July 2019 by Zakree Apperson
This has honestly been the best, most professional moving company I have ever had the pleasure of doing businesses with. They really care about the moving experience for an individual and make sure to take extra care of their belongings without sacrificing time efficiency. The guys were friendly and very respectful and I would recommend this company to anyone who wants to experience a fun, stress-free move!
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July 2019 by myranda medlin
Professional, accommodating, fast, and friendly. If you're in need of a good moving company, look no further. They can be reached via phone or text, and they accept credit cards as well. I have used Janek in the past and I will be using them again if need be. The owners were very friendly and responsive to all of my questions and concerns. They even sent me a card a few weeks after my move. These people really care about their customers.
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July 2019 by Sean Medlin
I am writing this review in response to Dustin Lyle's review. I am the owner of this company, and I'm fed up with people who think they know everything, spewing online one-sided reviews of a business that supports the Waco community.
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July 2019 by Ryan Miller
Great friendly family owned business, they are such and pleasure to do business with.
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June 2019 by Dustin Lyles
Dishonest, untrustworthy and rude people. Do not do business with these people. I hired them for three movers to come, then they only sent two guys which literally doubled the amount of time for the move (thereby doubling the cost). When I called to complain that it wasn't what we had agreed upon, the woman blamed me for the change and then threatened to cancel the move altogether on the day of my move when I was in a bind. The two guys they did send were slow as Christmas, incredibly incredibly slow and lethargic. Direct quote from one mover: "Wow you work harder than us!". Yes, I was working harder and it was because they were taking forever, costing me a lot of money and I wanted to get it over with. Never again will I ever use this company, nor should you. They are crooked, unprofessional and dishonest.
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June 2019 by Spa 1.
Dishonest, untrustworthy and rude people. I hired them for three movers to come, then they only sent two which literally doubled the amount of time for the move (thereby doubling the cost). When I called to complain that it wasn't what we agreed to, the woman blamed me for the change and then threatened to cancel it altogether on the day of my move when I was in a bind. The guys they did send were slow as Christmas, incredibly incredibly slow. Direct quote from one mover: "Wow you work harder than us!". It was because they were taking forever, costing me a lot of money and I wanted to get it over with. Never again will I ever use this company, nor should you.
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April 2019 by Paul Wellman
The guys were awesome!!!!!! They were courteous, personable, professional & fast. They got it all loaded in half the minimum time,but who cares I didn't have to do it. GREAT JOB!!!!
