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March 2018 by latoya savage
Horrible experience. I paid money just to be told what she THINK is wrong with me. The nurse had a snippy attitude maybe because it was lunch time. They gave me my papers to get an xray and told me just to look on the doors until I find it. I took my xray and was told they would call me with my results. I haven't heard a thing. I'm not low income and have paid insurance and was treated horribly. None of the staff even attempted to help me find the xray room. The nurse seem to think prayer would help my pain. I'm truly appalled. I will be seeing my primary doctor today.
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March 2017 by ITZEL DURAN
The Experience I had it has been excellent. Team C always helps me with my baby when I need to fill out paper work
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March 2016 by Meh Heh
They called me with an automated message in Spanish and I only know English. I call back the answer service to ask what was the message I didn't understand the lady who got my call laughed and said she had no idea. Laughing at some one who is waiting to find out if they have pulmonary fibrosis and can't help but think that message might of been important kinda does not help my axiety. Really professional.
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March 2016 by Julia Matlack
With as many people as the doctors, pharmacy, and Good Health Card ladies see and interact with on a daily basis, I'm thrilled that the whole place is as efficient, coordinated and friendly as they are.Working with people in general is never easy but I feel like on a regular daily basis, "bad days" not included cuz we all have them, patients get treated a well as possible.Remember no one is perfect on either side of the desk!
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March 2016 by kathy bell
I've tried several times to see my chart on the website but it keeps sending me to the home page and asking for my password. I've never been so frustrated, the website needs an overhaul.
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March 2015 by Nancy Turney
For the most part the clinic does try since they are the low-income and most of Waco is low-income. But I know that most people are human but when it comes to hating someone when they don;'t know you is downright appalling. I can't trust my doctor cause she hasn't done anything about it. She feels that I need to hurt and to feel pain and I just can't understand that. They did me an injustice and they don't won't to correct it. This clinic needs an overhaul. I won't stand for anyone lying about me and not apologizing.
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March 2013 by Nikki Davis
The staff at the Family Health Center are friendly, except for the woman who does the "Good Health Card" discount program. She is rude and she acts like she is being bothered by your presence. She is also unprofessional.There are great counselors at the counseling center, though. Anna and Abby are very caring and they are professional at all times. I appreciate them.
