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July 2024 by Thomas Smith
Outstanding experience! Engine was overheating. Store manager Brandon Evans addressed the situation quickly, his team had the problem diagnosed and fixed in an expeditious manner. Not my first dealing with this store. They have always been very professional, very courteous, and handled issues in a prompt manner. Prices are very reasonable. I highly recommend Brandon and his team to anyone and everyone.
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June 2024 by Joan Wharton
I was in town for a Teacher’s Conference and kept hearing noises coming from my car. When I stopped I noticed that my splash shield was dragging and had fallen down a little. I looked up places to go. I went to Firestone Complete Auto care first but they were too busy and referred me here. I must say I should have come here first. The service I received was amazing. I was told it would be an 1hr so or before they could get to the car. I was like that’s no problem. Needless to say it was less than the hour and Brandon Evans was amazing from the time I walked in the with a greeting, explained to me the problem and end with smile have a day trip home. The customer service that he displayed is some thing that all auto places should embody. Not only him but his whole team I could tell work effortlessly to get customer in and out.
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June 2024 by Rita Norred
I am so grateful for the guys at the Waco Goodyear store. I hit some debris in the street during a violent storm. It was after hours, but the wind had blown the bay doors at Goodyear out. The guys were inside, but they were closed, until they spotted a little old lady, standing in the rain, banging on the front door. I had bent the rim on my tire, and they put my spare tire on so that I could make it home. They were great and I so appreciated their help.
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June 2024 by Kalie Gadaire
They always take care of me quickly and professionally. Brandon always remembers me and explains what needs to be done, what can be done and what can wait until next time.
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June 2024 by Caroline Kruza
They took us in immediately as walk-in customers before we left for our roadtrip and had us back on the road in an hour. They checked everything in the engine and checked all tires, located the issue from a faulty oil change, and test drove it to make sure we were safe. Very thorough workmanship and great customer service!
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June 2024 by Cooper Green
Got my tires fixed lickedy split! Thanks Goodyear!
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June 2024 by Michael Wellborn
Service, convenience, and price are all fantastic here. I work with Brandon, John, Victoria, and the whole team for all my car needs.
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June 2024 by Jennifer Miller
I had come in today, I had been told I needed a alignment at my dealership. I have the print out from here showing I do not. I will be getting as much of the automotive work done here as I can. This is the most honest place I've been to in a long time. Thank you so very much for being honest with me. We will be doing a lot more business with you.
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May 2024 by Wade Eades
Just want to give Goodyear a big shout out and my technician Angel and the manager, took my car in for a squealing sound they diagnose the problem and fix it promptly and also check my car for other issues come to find out I had some low beam and High Beam lights out they replace those at a very reasonable price thanks again guys
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May 2024 by Sherry Nason
Got us in last minute and did a great job! Had us in and out fast! Tech was good and efficient. Great job!
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May 2024 by Gary Throckmorton
I was in a real bind but Brandon and his staff came to my rescue. I was on an RV adventure & blew a special tire so he ordered a new one for me and found that the my tire was still under warranty and he was able to apply a warranty discount to the price for me. I wanted a matching set of new tires and he discovered I was on the verge of another tire event. Good thing I had my problem in Waco because I’m really glad I found this store and Brandon!
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April 2024 by Molly Flint
Awesome service! Victoria coordinated both of our cars urgently (yes, both had tire issues at the same time ). Not only was it a Saturday, it was the day before Easter. She was so helpful!
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April 2024 by Chris Sherman
The team at this location did outstanding with customer service and getting things done. Victoria was very helpful with finding the right tires and explaining the service work that was needed.
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March 2024 by Astin U.
Amazing service. Went into this shop last minute for an oil change, they took care of everything perfectly and even did some complimentary work. Would recommend
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February 2024 by Desire' Preston
Victoria was very helpful and helped me with finding the best tires that I needed for everyday use and love them! ☺️
