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November 2024 by Dr. Trina Harlow
Our home was 25 years old and we had trouble with the fireplace glass cracking after a fireplace company in the town where we live had serviced it. We live an hour north of Dallas, not in Waco. That fireplace company checked with their glass suppliers and had a very difficult time ordering a replacement glass for us and eventually said we just needed to replace the whole firebox, which was going to be upwards of $7000, probably because of stone damage even much more. Our son told us about Freddy's Glass and said he thought they did fireplace glass replacement. I heard immediately back and all they needed was the model number from our fireplace, no measurements, nothing, just the model/sku number and they told me where to find it. After a couple months working with the local company, in ONE WEEK we had the replacement glass from Freddys, which was actually the exact glass from our model of fireplace from the exact manufacturer. I was honestly shocked when the glass arrived at our house! I could not believe how FAST it was. This company is OUTSTANDING and the level of customer support and service is unlike any other! We know!
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October 2024 by t gu
Thanks Dave and other three workers, change big arch glass is not east job, they not only done the good job but also helped to kill the wraps nest on the top of our arch, and cleaned everything before they leave. I am very happy their service and would like recommend to all my friends and colleagues. Thank you Freddy Glass!
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September 2024 by Michael York
Done business with Freddys Glass for the last 40 years. They recently sold out. The new owners have a $48 minimum on glass orders. I’m in the residential maintenance business so unfortunately I had to take my business elsewhere
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September 2024 by KM
Thanks for coming to my rescue! When the manufacturer of my 35 oversized windows/doors, Thermal Windows DFW, wouldn’t come to replace a shattered 9x5 slider, since I was too far out in the country, Freddy’s gladly sourced the correct glass and got the door repaired. I’m really grateful to Chris and the crew for the professional job and to Mark for the reasonable pricing.
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July 2024 by T. Jack Williams
Freddys sold recently and divided the business into auto and residential. We dealt with the residential as we needed a barn door style door for our shower. This was not an easy request on our part. We worked with Mark to with with the hardware vendor and Freddy’s to get it right. We ended up with a fantastic job on our shower door.
If you are in the Waco area. Freddy’s is the place for all kinds of glass for your home. TJW
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July 2024 by Andy innovations
A little expensive but good service
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May 2024 by Shirley Wallis
The sign on the door said, Freddy's Glass, but the business must have sold. Overpaid for small panes of glass. Atmosphere was unprofessional. Front office was complaining about other customers in front of me. Ugh!
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February 2024 by Randy neigel
Fast and professional. Very nice folks and attentive to customers needs.
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January 2024 by Bryan Butler
Fredys glass now Safelite replaced the front windshield due to a high impact Crack. They dud a good job but I have had work done there several times before on other vehicles and I never git the vehicle back with a new replacement glass dirty. Safelite should check their work closer. You can see on both sides when the sun glares two huge suction
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January 2024 by Jason Marquardt
Went and ruined a great company with a great business by selling to Safelite. No more home town business, all corporate nonsense.
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January 2024 by Jeff_lorrie Dunford
Had a glass emergency where I needed to replace a sheet of glass in a picture frame Asap. Found a larger sheet at goodwill and took it to to They were everything u would want a business to be. From the young girl who spoke to me on the phone all the way to Rodney who met me at my vehicle and carried the large piece in. FREDDYS is the epitome of what customer service means. Like Rodney says..Sometimes it's not about the moneyThank you Freddys...u have won my business
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January 2024 by Gregg Wetterman
Got on and out fast. Glass was cut the corect size
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November 2023 by mlchael turner
Nice folks friendly and helpful, although replacing glass has become really expensive. Quick to respond and timely.
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November 2023 by Windy Linderman
Awesome customer service, I will never go anywhere else!
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November 2023 by Bane
They do a great job