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July 2023 by Bentley Valdez
Employees pick and choose what to inform you about because they wanna buy your items. Don’t even give enough time to get there and reactivate before buying your stuff. Some of them need drug tests too especially BECKY. Or whatever her name is.
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July 2023 by Cheryl Harper
The manager here at this pawn shop. Tall greasy headed. He uses underhanded tactics to scam ppl out of their firearms.
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June 2023 by David Walker
I'm a regular at all the pawn shops and the manager at this pawn shop at 3020 was rude to me and my mother. I will no longer buy anything from any EZ pawn. He said I never buy anything and I'm always wasting his time. Which is the opposite of the truth. This gentleman with a mustache (dan?) did his business a total disservice we were polite trying to look at something and he went total disrespectful to me and my mother. No one should be treated that way much less a 70 year old handicap woman.
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December 2022 by Becca Petersen
By far the worst customer service I've ever experienced. Ive called the store every month for over a year to extend our loan. They hardly know how to answer the phone. When they do, they don't speak clearly enough to understand them well. Meaning you NEVER catch their names. Or they answer the phone just to set it down on the counter. Or they put you on hold just to inevitably hang up on you. Last week I had some questions about the price to pull my items. I just didn't understand & wanted to. Took me 2 days to finally get the store manager , Dan, on the phone. When I made a comment about how no one knew how to answer the phone in their store he said something along the lines of well just say what you need to say cuz I'm about to hang up on you. After laughing at me. So I let it go. He explained what I needed explained. Cool. Then I very politely asked for his name again when he very rudely asked are we done here & just hung up the phone. I put up with their disrespectful attitudes & horrible customer service for over a year & gave them my money. No one should ever be treated that way. Especially by the manager of the store. I called corporate &was supposed to receive a call within 48hrs. Never did. Power trip from this guy for sure.
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November 2022 by Tina Davis
Becky did a good job she great she the best
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November 2022 by Abby Azua
Sherry did a great job helping me
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November 2022 by Elexious Ranson
One of my favorite places to trade goods
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November 2022 by Ana Nolasco
Mary pina did a great job!
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November 2022 by Larry Bosshard
They always help me with what I need
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August 2022 by Esmeraldaangelica S.
Very helpful and great service!!!!
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August 2022 by Lisa Burns
Searched on Google and even called on a Saturday.... Said they close at 7, drove over 30 minutes and they closed at 6 ?
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January 2022 by Paulina Pell
If I was able to give zero stars I would.A customer who was just not wanting to accept the answer the lady behind the counter gave him, became upset. The lady who was working decided to start cussing him out and was very unprofessional. She proceeded to say she would come over the counter and whoop his you know what! While he was standing right next to me! She had no care of other customers safety or professionalism! All of this took place while on the phone with her boss. They both laughed about it afterwards! The cops were called by another employee and showed up within 10 mins. I would not visit unless needed!
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January 2022 by Betty jean Thomas
Decent service & reasonable pricing.
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November 2021 by Mary Male (Momo)
Associates are always very welcoming, helpful, and respectful every time the store is visited. Will continue my business at this particular facility.
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August 2021 by Darius Davis
Great customer service definitely recommend.