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June 2024 by Ronnie Duckworth
Our central vacuum system motor stopped after 28 years ?In between Utube and the internet we narrowed down the causes. Took the whole unit to Pat at Discount Vacuum . He diagnosed, ordered the new appropriate motor, installed, and notified us.I highly recommend!!
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May 2024 by T C Stewart
5 stars for Dalton who installed our new range. He went above and beyond during the installation process.
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May 2024 by Barry “Badjack” Denton
4 people setting at desks, staring at you while your walking through the clutter after you don't have a clue where to look for what your looking for you have to go ask. Then the guy is very blunt gives u the price and goes back to desk with no info on product at all. If I didn't know any better I would think the store is a front the lack of salesmen ship, and the very high importance of the individuals holding those desks down.
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May 2024 by Erin Torkelson
The repair guy was great! Fixed my appliance quickly. Scheduling was a little hard to figure out.
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May 2024 by penny Hinson
They had just what I needed from a picture of a vacuum on my phone.
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May 2024 by Cardinal Safety
Great product selection, competitive prices and wonderfully helpful employees.
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May 2024 by Crystal Alvarez
Always great and friendly service.
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April 2024 by Mitzi Stolarski
We are repeat customers!Not only are they kind, courteous and helpful, but they are also less expensive than any of the big box stores.If you are interested in the market for top of the line appliances, like supporting locally owned businesses, and want to save $$$, look no further than Discount Vacuum and Appliance.
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April 2024 by Jack Anderson
I have never been in there and not been completely satisfied with the help I have received.
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February 2024 by Trent Hullum
They had appliances in stock. 3 warehouses in waco. Very helpful staff. I also notice they have lots of parts on hand. I recommend them if you need it now. Price was very good as well.
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February 2024 by richard hendrix
The team was polite and professional.
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January 2024 by Ryan McMahon
Needed a part for my washer asap and they had it in stock, cheaper than online. When I got there the gentleman was in the middle of eating lunch. He hopped right up, grabbed the new part, took my old assembly, and swapped out the motor. A simple task, but probably not something most places would do. I was in and out in less than 10 minutes and my washer is running like new. I would highly recommend!
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January 2024 by sergio carmona
Very reasonable and very knowledgeable I strongly recommend
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December 2023 by David Wilson
Took my inherited sewing machine and serger here to have tuned up before attempting to use. Was told the price for service was $46 but would be more if parts were needed, but they would call first. Was told to give them 4 days to look them over.2 weeks later I called since I had heard nothing. They told me both machines were ready. When I showed up only the sewing machine was ready. The kid who waited on my didn't even know what a serger was so took him a while to locate it.I was told the repair guy was about to work on the serger and it would be ready by the following Saturday (this was Saturday morning). The charge to service the sewing machine was $63 and when I asked why, the kid said he couldn't tell me because there were no notes what had been done or if any part had been replaced.I showed up the next Saturday and after looking a while they finally found it on the workman's bench. They said they had no idea if it was ready or not. They asked if I had been called and I stated I had not ever received any contact from them and was going what I had been told the previous Saturday.I was called today and told my serger was ready. The older guy was making out a deposit and seemed irritated he had to stop and wait on me. He found my serger and told me the fe would be $73. There were notes stating they made adjustments but again no documentation explaining why the higher fee.I didn't question the older man based on the previous horrible customer service they had shown me.AVOID THIS PLACE IF YOU WANTED TO BE PROVIDED QUALITY CUSTOMER SERVICE. I will make the drive to Troy the next time I need to have them serviced or repaired.
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December 2023 by William Wilson
I bought a new washer from them and unfortunately had a leak. Toby came out to my house and fixed it no questions asked. If you need a washer or dryer in Waco you need to get it from here
