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June 2024 by Lisa Arias
Anna is the BEST CSR. Very friendly & helpful! I will be returning
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June 2024 by Vinshaun Guy
Anna is the best customer service representative. She has helped me pay my bill, get new phones for the family, and good accessories for them. Will always go to this boost for anything I need
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May 2024 by Hena Marin
Sam was able to help fix my screen malfunction!!! I’m so happy it was fixed!
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April 2023 by Elena West
The lady had no people skills at ALLLLL NOT RUDE but very dry I had to ask about every offer wasn't offered
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June 2022 by Linda Leslie
The service is excellent.Mack is Ossam in customer service.
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December 2021 by Rosie
Excellent customer service,owner is very friendly,and very helpful with anything you need help with,i was having a problem, and he fixed it very quickly, he goes the extra mile for ALL his customers ,very professional too,will be sure to go back to the Bosque Boost store : )
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December 2021 by Sistahs Couture Boutique
Upgraded 3 phones at this location only to find out that I was overcharged for all 3. Called store to inform I was overcharged and was told to call back the next day. Called Boost Mobile to confirm what the process should be and was instructed to return back to the store to obtain a refund for the overcharged phones. Called to speak with the owner who sold me the phones only to get yelled at and was told that I couldn't receive a refund for the overcharged phones. Horrible customer service and very unprofessional. Owner goes on to state that retail stores charge differently than Boost Mobile online. This was never mentioned at the time of the purchase. If you want to be overcharged for your phones continue to patronize. I've been a customer of Boost Mobile for 12 years now but I think it's time to find another cell phone provider.
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July 2021 by Rafael Calixto Ramírez
There are good offers and they treated us very well.
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June 2021 by W S.
After being with Boost Mobile for 5 years, I moved my services to Sprint (T-Mobile now), because their signals became bad and didn't had coverage in a lot of places. Before I changed companies each one of my kids bought a phone, I didn't used them with Sprint, because they were blocked do to the fact that it hasn't been a year since I had them. I've been with T-Mobile for more than a year and a half, so we decided to unblock the phones. The first person was really nice and help us and gave me some case numbers, he told us that the process would take between 24/48 hours. After a week I decided to check again and they told us that because I didn't had the phones activated with them for a year, they are not going to unblock the phones that my kids bought with their own money. BE CAREFUL WITH BOOST they are nice when you're a customer, after that they treat you like s**** Karen (not last name because they are not allowed) kept her condescending loud tone for the whole conversation and solved NOTHING! BOOST MOBILE ARE THIEVES they take the phones that you bought (they weren't free from the company) and hold them hostage, unless you go back to their company (sureeee with their excellent service and customer service). So my kids lost their phones and their money THANKS! BOOST THIEVES - BOOST THIEVES - BOOST THIEVES - BOOST THIEVES
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April 2021 by Kimberly Robinson
I would NOT refer anyone to this store or Boost mobile in general. The customer service has gone from bad to worse. They do not care about customer service all they want is your money anything after that they don't give 2 shots about helping you.
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December 2020 by Temple Walker
Excellent customer service.
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June 2020 by Christopher Williams
Great owner amazing service
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March 2020 by DeeArvin Deon Bowden
I love boost Mobile I been with them for years now come join
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February 2020 by Walter Parker
Very very helpful about my phone into questions I had that needed to be
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November 2019 by LaNana Garcia
very awesome store great customer care and the owner helped me to best of his ability they have awesome promos and great prices shop here
