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June 2024 by Stacey Ewing
Today we purchased a 2024
Wagoneer. In lieu of the surveys that will inevitably come I wanted to share my thoughts not answer random questions. We stopped in due to the excellent
service department that we have used several times for our 2021 Ram 1500. We were met in the pkg lot by Cole who went above and beyond trying to understand what we were looking for. He was assisted by Mr BowTie who properly supported Cole and we found the vehicle we purchased. The Finance mgr was perfect and we were finished in a respectful time. Overall EVERYONE we dealt with was a 10 PLUS. Thanks to the service department for motivating us to look for a vehicle at Allen Samuels.
Respectfully Stacey Ewing
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December 2023 by Steven S.
Requested info on a trip and got 1 email and then no responses. I wouldn't trust my trip to someone who doesn't respond to requests.
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October 2023 by K V
Recently had fiat in shop for repair under warranty and they had to have droped something on the hood damaging parts on top of the car. I am pissed they cant be honest that they messed up my car....................go over your car with pictures be warned they wont claim responsibility!!! M V The honest thing to do would be fix it before returning car to the owner!!!! Integerity and Honesty had gone out the window....................doubt they will own up to their mistake.
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February 2023 by Bill D
Love this company! Community minded, filled with great people, and the best place to buy and service your vehicle.
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August 2022 by MASON RIVES
The home of Allen Samuels automotive, this site is informative and gives you a 1 stop shop for all vehicles and services offered by the Allen Samuels Auto Group.
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March 2020 by Joe Payne
People in front at advisers are on top of everything being done to vehicle and if an issue does come up, WILL come get you and took me in back where certified mechanic didn't try to make excuses, we got tech and documented all cost above normal contract services and I was reimbursed by outside dealership business, thank yal for taking time and getting my Ram taken care of!!!$$$$$$$=$$$$$
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November 2019 by Angel Obrien
Poor poor warranty coverage on new vehicles . First one ever purchased and definitely will be last ! What a joke the Volkswagen name is!!
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October 2019 by Charles Wilson
Yes, they do cars - but they are really into serving people. Exceptionally good experiences with this team of great people over 3 years! Bought my Jeep 3 years ago, and every step of the way they were terrific. That's when I met Hossain (sales mgr) -- got a great deal, and what a wonderful guy! I always stop in to say hello when I am in for regular service. Great service people! In 3 years, I have had only 2 "non-routine" issues, one was covered on warranty, and the other by my maintenance package. Also, I have never paid for a thing with my maintenance package -- not even oil or windshield wipers! Ted Teague has built and maintained a great team, and they work well together to make it happen, and great follow-through. Keep it going!
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September 2019 by Rudy Ruiz
Langdon Brown Was the best salesman let me look around did not bother me when I had a question he came and talked to me we sat down and I left with a 2016 Chrysler Town & Country Limited edition and I tell you what if I need another vehicle I will be back to see Langdon Brown awesome and very Respectful salesman. We have been back several times to visit the dealership and hes always opened us with open arms and Get means a lot to us Rudy and Patricia ruiz thank you Alan Samuel for an awesome salesman Thank you Langdon Brown
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July 2019 by Rudy Ruiz
Langdon Brown Was the best salesman let me look around did not bother me when I had a question he came and talked to me we sat down and I left with a 2016 Chrysler Town & Country Limited edition and I tell you what if I need another vehicle I will be back to see Langdon Brown awesome and very Respectful salesman. We have been back several times to visit the dealership and hes always opened us with open arms and Get means a lot to us Rudy and Patricia ruiz thank you Alan Samuel for an awesome salesman Thank you Langdon Brown
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November 2018 by Eric Upton
Definitely a class act organization. I've conducted business with a few dealerships over the years and by far this is one of the best. Very friendly.
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May 2016 by Melinda Brister
Cleve Miller is the Best!!!! He was able to get me in a car when I didn't think I could. And when I have an issue he helped me right away. Even before I bought a car from him, he went out of his way to help me. I would send everyone to him!!!
