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August 2024 by Tonya Cybuski
Fabio was great!! Resolved my problem quickly and was very nice.
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August 2024 by Krystal Terry
Patrona was awesome
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June 2024 by Deez
UNPROFESSIONAL, never anyone available on property to speak with. After you leave messages with the customer service reps, no one calls you back. Customer service reps are difficult to understand and rude. I’ll be moving my belongings ASAP. There’s a problem with the air and Sparebox’s employees act as if I’m bothering them when I call to inquiry. How do I make a more formal corporate complaint? And my name is BIANCA F. dk why it’s not reflecting.
Update: it’s been 10 days and I’ve STILL not heard an update regarding the climate in my paid climate controlled unit.
Update since the comment of the facility:
The issue with the high temperatures has been reported to the Property Manager.
An air conditioner vendor is scheduled to stop by to assess the issue and have repairs done.
We do apologize for the delay, but we are working to have this fixed as soon as possible…. STILL no contact otherwise from the facility.
UPDATE 5/20:
STILL NO CONTACT FROM FACILITY…3 weeks after they replied to my review.
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May 2024 by josh Hartman
This place has a ton of predatory policies. It started with a mandatory $18 "admin" fee to have my storage unit. Also When you move out they do not pro-rate your storage fee. I was not advised about that at the time of leaving. Not only that but they also do not have any person that mans or looks after the facility. They claim the $18 "admin" fee is for the protection of the facility but obviously that's false because there's no one even their. Just another place that has predatory business practices or "policies" as they say. Customer service was no help and there are many more negative things about this company in general. Would advise to stay away
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May 2024 by Debra Winchester
Kewayne was very polite and understanding. He has a nice personality and was very helpful to me.
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May 2024 by Anthony Hutchinson
This is definitely a great place to store 10/10
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April 2024 by Kim Stevens
Great customer service from Vanessa!
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April 2024 by Tobin Daniels
Very helpful and seeet. Chelsie was amazing in
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April 2024 by mike driskell
Thank you Vanessa @ spare box for making this experience very quick & easy!
Spare box - clean, gated , affordable & easy access..
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March 2024 by Marilyn Gaither
Thank you Sir Mr D was very compassionate and had the Spirit of Excellence give him a raise.
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March 2024 by Mario
Vanessa was great providing me with excellent service. Thank you.
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March 2024 by Miguel T
Very easy to work with, polite, and got me taken care of fast.
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February 2024 by Doug Haydock
Great service from Shanice, who helped me with cancellation of a storage unit.
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February 2024 by Stephen Sykes
Chelsie was great
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February 2024 by Darlene Labrecque
Great customer service!!! Thank you!
