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October 2023 by Dianne Salinas
I do not recommend this trashy a$& place ,,management is just as sorry as the place storage unit broke into twice!!
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September 2023 by Ione Smith
This company manages Melrose Place apartments on Dunn Dr. So glad I took pictures before my daughter moved in, because I know for sure they are going to try and play with her deposit when she move out.Every month they putting an eviction notoice on her door even though she has proof rent is paid. Had to pay out of pocket when she had a maintenance issue because they DO NOT FIX ANYTHING! Myra big head ugly ssa so damn rude and the other elder lady who work in the office is of NO HELP she acts as if she never know what 's going on. Wish I could give 0 stars.
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August 2023 by James Nees
Safe place
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July 2023 by Nawfside_jayy
Safe place
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June 2023 by Judith Nees
Great service
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September 2022 by Richard Reyna
I have no complaints and they work with you. I'd recommend them to friends and family
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June 2022 by nunya bidness08
Worst experience EVER!! We rented a 10x10 unit on the 15 of April, we were told we would be expected to pay 28 days later, that the initial payment was tp cover the first month. Bill date came in 10 days early, and stated the initial payment, $120 only $40 of it actually went to the rental of the unit. The rest was service fees and CLEANING FEES.. Keep in mind, at this point we still had it. My husband and I are tattoo artists, we were moving locations and decided putting everything in storage for a few weeks was bestTHOUSANDS OF DOLLARS worth of damage to our stuff due to an ANT INFESTATION... The see you next Tuesday manager, Kathy wasan awful woman and literally threatened my credit ? here's some pics to see what you'll be paying for.. DON'T RENT A UNIT FROM THESE PEOPLE!! ONE star is TOO much credit?
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May 2022 by Kaitlyn Browder
If I could give zero stars, I would. We stored our stuff at the Robinson location because it's indoors and there are tons of cameras and a security code. Turns out, it's the same security code they've had for years and the buttons are worn off so anyone can guess it. The cameras do not actually work, they have game cameras pointed at the front door and the back dock but no one actually reviews the footage. Our units had the locks cut off and our stuff was stolen. According the to the manager "Myra" this has never happened before but tons of people in Robinson have had their stuff stolen as well she just won't tell you that. I've asked for a copy of our signed contract every month for four months and still don't have anything. The roof leaks constantly. I told them about the ceiling falling in and leaking on everyone's units and sent them pictures and they have done nothing about it. DO NOT STORE YOUR STUFF HERE!! It will get stolen, or it will get ruined from water damage.
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September 2021 by Ash Narciss
My family and I have been customers through the years! We pay our accounts on time every month (usually with autopay). Experienced some mishaps with a lost/stolen bank card and other issues. Called to talk with manager to request a late fee adjustment since we had never been late(in years). Manager wouldn't come to the phone and declined adjustment.I don't recommend this outdated place to anyone based on customer service, so many other options like temperature controlled facilities.
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June 2021 by Vince Cooley
Do not recommend picking up Uhaul from this location, especially after hours. They did not complete my pickup for after hours in the Uhaul system and later lied to the representative that they had. It was clear that they did not because there was no additional equipment that I had ordered in the truck.
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August 2020 by * 3
I rented out a large unit and was very pleased with the unit and the office staff.
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August 2020 by Curt Stinson
Daughters unit was broke into. Manager Randy white was 0 help. Would not meet cops at unit. Would not give me manager number. This place is not safe!!Said no cameras on the unit!! Stay away this company is 0 help and not safe.
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August 2020 by ErnesteyesopennDavis 66
My landlord good people
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June 2020 by Trina Young
Was tryin to get in the gate using the code they gave me and it didn't work.
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November 2019 by lesley gibson
I rented out a large unit and was very pleased with the unit and the office staff.
