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May 2024 by Lyn Smith
Fine store, what I would expect. Customer service was lacking.
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December 2023 by Megan Willey
I would like to thank Heather for all of her assistance! My father had recently passed away and we were trying to get together sone photos and a program. She went out of her way and spent time helping us. Due to the extensive printing and technology needed we couldn’t use Walgreens. Heather however, was amazing and helpful.
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September 2023 by Isaiah Grande
I’m sure the pharmacy techs are doing what they can but being out of prescriptions, making you wait to tell you they don’t have it and then just sending you away to call a different pharmacy. This pharmacy is a joke
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August 2023 by Carol Clayton
The long haired stinky so called manager is very unprofessional and I can't believe Walgreens has this boy representing them.
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August 2023 by C. C.
The long haired stinky so called manager is very unprofessional and I can't believe Walgreens has this boy representing them.
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July 2023 by C E
The child girl working the pharmacy register wouldn't sell us insulin needles because the prescription my wife had wasn't for insulin. The prescription clearly called for the use of an insulin needle to administer. I will say we did not fill the prescription at wallgreens, the other pharmacy gave us wrong needles. We did however have the medication Un-opened in hand. Pretty typical trying to over regulate everything now days for no reason. Go elsewhere!!
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June 2023 by Joann Weible
I love Vidor Texas Walgreens
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March 2023 by Donna W.
They are the slowest place ever they move like their hurting if they'd move a little faster it would help an also they could be a little nicer
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January 2023 by Levis Singleton
This pharmacy isn't efficient. I was called Wednesday saying my insulin was ready. I showed up to get it and I was told they were out of stock, but that it would be in the next day. I showed up later in the afternoon on Thursday and was told that they were still out of stock. I called early on Friday, and was told they will no longer be stocking my insulin at all and that I need to try another pharmacy. After I called a new pharmacy, I was told they would call this Walgreens and have the subscription transferred. After a few hours I was told that this Walgreens was not answering the phone.I tried to call them, was put on hold for 30 minutes and was disconnect. It's my insulin. I need it. This Walgreens pharmacy does not care about the well being of their customers in the slightest. I will not be back.
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December 2022 by Tony Ikner
Not sure if it’s just this Walgreens or what my prescription was written and sent in on 9-24-22 but my medication was out of stock. I was told it would be ready on 8-25-22. The 25th came and went no phone calls no updates. On the 26th I called and was told that my medication would not be in stock again until 9-2-22. This would have been great information to have before Friday rolled around when my prescription was sent in on Wednesday. If I had been told the date I could have gotten my dr to send the prescription to another store but now my dr isn’t available because it’s Friday. I will have to wait until Monday to be able to reach them and have my prescription sent somewhere else further delaying my prescription. Thanks a lot Walgreens.
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October 2022 by Greg M
they get the meds right, but wont answer a phone. just keep dropping you to hold.
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October 2022 by Heather Roark
I have been using Vidor TX Walgreens for years for my family of 4. We have numerous prescriptions a month that we get filled there. I will be moving my prescriptions to CVS.My DL expired 2 weeks ago and I didn't realize it until Gabby, the extremely rude girl at Vidor Walgreens, told me. My mistake. I should have realized my driver's license expired 2 weeks ago. I wasn't worried though, because I have an unexpired license to carry, which the State of Texas recognizes as a valid form of identification. Oh so sweet and helpful Gabby says she won't accept it. She said go find someone with a valid ID. My son was with me so I offered his driving permit which is also valid. She refuses to accept that as well. So I had to go get my husband to use his ID. Once she seen me pull back in with a valid ID she turned into an even bigger b!+ch! (Sorry no other way to describe her) You cant work in customer service and treat people that way. Like I said, time to move all of my families prescriptions elsewhere. I do customer service too and I would be reprimanded for speaking to a customer the way she spoke to me. Then she hung up the phone as I was asking when my inhaler would be ready. Someone should tell Gabby to keep up the great work of running customers off. Her attitude towards customers is completely unacceptable!
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September 2022 by Tonyikner
Not sure if it’s just this Walgreens or what my prescription was written and sent in on 9-24-22 but my medication was out of stock. I was told it would be ready on 8-25-22. The 25th came and went no phone calls no updates. On the 26th I called and was told that my medication would not be in stock again until 9-2-22. This would have been great information to have before Friday rolled around when my prescription was sent in on Wednesday. If I had been told the date I could have gotten my dr to send the prescription to another store but now my dr isn’t available because it’s Friday. I will have to wait until Monday to be able to reach them and have my prescription sent somewhere else further delaying my prescription. Thanks a lot Walgreens.
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September 2022 by Well Traveled Mom
Funny how they want to tell me they have to order my meds so it will be a few days. But then I say well I’m gonna have to go else where because I’m almost out of said medication. Then all the sudden they can feel the prescription. What a joke
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August 2022 by Justin Patton
It's nice quiet and great customer service.
