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July 2024 by Misty Ward
Do not go here we inquired about a truck got a pre-approved was told motor was new an it was taking out of another truck that already had 210k miles on it transmission was messed up and before we came we asked if that truck wasn't right do they have others they said yes well apparently not claimed the bank only approved for that one witch is a lie if a bank approves for a certain amount you can go up to that amount DO NOT GO HERE UNLESS YOU KNOW HOW TO WORK ON VEHICLES !!!!
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February 2024 by Stephen Smith
Bought a truck from there, there was a couple of issues I noticed test driving it. They said they would look into it but they never did. Bought it anyways, was in a bind and needed a work truck. Let’s see, day 6 the ac stops working. Put some gauges on it to see if it was low, nope, was way over charged. Like twice as much as it should have been. Day 12 the transmission starts acting funny, if you took off to quick from a dead stop it would jerk real hard. Checked to see if the transmission fluid was low, nope, it was about 3 qrts over full. After a couple thousand miles I went ahead and changed the oil. Noticed it was a little thick for used motor oil but didn’t really think too much about it. The next morning it starts knocking, does it every morning now for about 5 minutes. What ever they put in there to make it not do that got drained when I changed it. Which I still have the old oil, probably wouldn’t be hard to find out they added something to it or used something that’s not supposed to go in that transmission. They have mechanics that work their and I’m sure they go through the vehicles when they get them because I asked about a couple of trucks in the back and they said they hadn’t checked them out yet. They either have the worse mechanics ever or they purposely rig them to last just long enough to sale them. I would go with the later. The transmission I’ll except I could of checked the fluid and seen it was way over full. But over charging the ac and doctoring up the oil, which I did check and it looked brand new and filled right was just flat out wrong. Of course after I bought from there is when everyone started telling me how shady they was.
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September 2023 by Jacob Turner
Thr only place to buy a good used vehicle
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September 2023 by Stephanie Ireton
Signing up for a vehicle now... all these people are friendly and everything went smoothly. Will buy here again
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September 2023 by Kimberly Hockless
Great & honest business
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September 2023 by James Gonzales
Great people to deal with excellent communication and service
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September 2023 by Deallina Wakeham
Have got 2 vehicles and we'll go back again always so nice ? and always welling to help
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September 2023 by SHAWN HOLDEN
Awesome, quick friendly
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September 2023 by Donna Carnahan
Love it people are nice and friendly......I will be going back..
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September 2023 by Gerald Andrews
Excellent service. Second vehicle bought from Rock Auto. So far so good.
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September 2023 by Jason Watson
I had a great experience buying my first car
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March 2023 by Connie Holmes
We bought a Cadillac SUV from Rock auto and were in and out in just an hour. The process was really simple and all the staff was super helpful. They get bonus points since the next day the fan motor to the AC went out and they ordered and fixed it within a couple days when they didn't have to since we bought it as is. Stand up people and would recommend anyone there to help you
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March 2023 by Tommy Mcneely
Great people, the best customer service. They worked with me to make sure I was 100 percent happy no matter what. They don't pressure you on buying all around great understanding people
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March 2023 by George
I used to be a Chevrolet until I bought a Nissan Titan at RockAuto it's a good truck RockAuto have good quality vehicles looking forward to get me another
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March 2023 by Darryl Holmes
Great people and nice cars. We bought my wife a very nice Cadillac SRX from there.
