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September 2024 by Ralane Callahan
NOT the PLACE for SURGERY of Any-kind. My 8 mo. old dog was told he had a cyst on his chest that needed to be surgically removed. It was the size of a quarter so I figured it would be a minor incision. After the surgery he was brought out to take home and the doctor never spoke to me other than she printed my invoice and gave it to the office girl. I was shocked when I saw an exposed 4” - 5” incision on his chest! Within 15 sec he started dripping blood on their floor. The Dr never came out to look at the incision, but the girl told me it would stop and I was given paper towels and assisted to my car. My dog was of course lethargic. We went home and he slept for 2 hrs. Upon getting up he had a pool of blood under him and he had a large bulge that had grown underneath the incision site. I called McGowans, they were closed and the answering machine gave a number to a CLOSED down ER center. I called another vet and was told to rush him to Lake Charles vet hospital. He was having excessive blood loss. The hospital kept him overnight on morphine and an IV and said they would try everything to stop the bleeding and hopefully not have to open him up again. They were able to stop the bleeding. I was told to pick him up the next morning since they are not a daytime hospital. He was his Happy self again upon picking him up. He was bandaged up and I was told he is now in the care of your vet. McGowans never called to check on him so I had to call them before they closed and the Dr admitted that they knew and got papers that morning from the hospital, but apparently they didn’t feel it was important to check on my pet. The Dr there handled everything very unprofessionally. I took him to a different vet who after seeing the incision was shocked at the length of it when I showed him a prior picture of the small cyst in question. This was not a bleeding issue since he was neutered 3 months prior “With Another Vet” and had no issues. I have my assumptions and we will leave it there. Our dog is still in recovery and frequent monitoring over his incision/ surgery. I wish I could post pictures of the prior cyst and post surgery incision!
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June 2024 by shaggy Naylor
I took 2 cats to get declawed. They did the declawing as scheduled and seemed very nice. They did send some bandages home with me and told me I had to redress the wounds if they dont stop bleeding. The reason I give them one star is because they did not send any written care instructions for my cats. They did tell me to keep the paws wrapped for 2 days. (which to me is not standard practice. I was trained in the US Army as a combat lifesaver. My training taught me that no bandage should go more than 24hrs without redressing.) Contrary to what I was taught, I listened to the vet. Big mistake! 2 days later when I attempted to remove the bandages I had to use water to soften the blood to loosen the bandages from the wounds. This in turn inevitably reopened the wounds. The bandages had dried to the open wounds and any attempt to remove the bandage resulted in reopening the wounds. Upon changing the bandages I also noticed that they did not suture or glue the open wounds shut. Every claw had two flapping pieces of each toe wide open and not secure in any way. After that horrible experience had passed I thought all would be ok. I was wrong. Months later one of my cats toes is infected and swelling. He had no injury to the foot. I believe it is simply due to the lack of proper care given by this vet. I will be contacting this vet to see how they want to proceed with fixing my cats foot. At that time I will update this review.
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April 2024 by Nanna
Fast, friendly and such understanding service! ?
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April 2024 by Adam Belanger
My only complaint is I wish she would have been alittle more aggressive towards getting my dog better sooner than what we are and yeah who am I to tell her her business, well in the guy with the sick dog but in my eyes he's way more than just a dog ok! I'll leave it at that ok, I do appreciate how she did a really good job while keeping the prices reasonably down, I thank her for that for sure but I mean God willing there's next payday and he and I will go back and see about getting it all straight.
Everyone there was very nice though, they made the experience very pleasant.
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April 2024 by Judy Stanley
Sweet ladies, and so good with my sweet sister dog.
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March 2024 by Shannon Boozer
i would give zero stars if i could. if you care about the well-being of your animals, seek out the care of professionals.
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February 2024 by Kd Didit
I have brought 2 cats there to be fixed so far. They have been very nice & very helpful.
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December 2023 by Abbie LeBlanc
I am not typically one to blast my negative experiences or opinions online. However, I want my experience heard and known throughout the community. I took my one year old labradoodle to McGowan Veterinary Hospital this morning to get neutered. All was well (or so I thought) until pick up time around 4:40 Pm. Upon arrival, I was informed that my dog “had been a bad boy and licked his stitches and was bleeding a little bit”. They reassured me that all was fine and that they had given him a vitamin K shot to help him and he would be ready to go home shortly. Roughly 20 minutes later they bring him out from the back with a bandage and a cone. I noticed a couple drops of blood dripping from him and I asked if that should be bleeding the way it was. Again, I was told everything was fine. Once I picked him up and put him in my car I noticed he was bleeding through his bandage. I started my car and looked closer at him and there was a pool of blood in my car seat. I immediately called back inside and requested that the vets take him back because the level of bleeding was noticeably dangerous to his wellbeing. I was then told that he must have a blood clotting issue and they took him back to surgery. I was so wrapped up in his wellbeing that it didn’t dawn on me until that moment that they said he had been licking himself after surgery. I politely asked why he was not given a cone before he woke up and how was he capable of causing that much damage to himself before anyone decided to send him home. I was told that “it is not standard practice to put a cone on a dog after neuter surgery”. I told her that is bull***. I was then told that I declined a cone. I was not asked today at drop off about a cone nor at pick up. Nor was I given any after care instructions for him once I got him home. I asked why they attempted to send him home still hemorrhaging the way he was. Dr. McGowan said “I didn’t know he was bleeding like that but we’re taking care of it now”. They took him back into surgery and repaired the bleeding. When Dr. McGowan came back out of surgery she did not come speak to me. Nobody did. I walked into the exam room she was sitting on a laptop at and I asked her if it was safe to take him home with the bleeding he’s had. She stated he had to go home because they don’t keep dogs overnight, they don’t staff for that. So apparently it’s better to send a bleeding dog home than monitor him long enough to make sure it is safe for him to return home.Dr. McGowan yelled at me and stated that she could call for an emergency transport to send him to the emergency vets office at my cost if that is preferable. I told her if it was necessary she could do so but it would be at her expense for not maintaining a proper level of care for my dog. A vet tech had to come help me with cleaning supplies to clean the puddle of blood out of my car. Vets are supposed to be there to care for your pets and advocate for them to be healthy and happy. Instead she would rather take my money and send him home to bleed out. I had to fight her to take proper and STANDARD care of my pet. Needless to say, she has lost my business for eternity. I will be finding a new vet to remove his staples and examine him to ensure her butchery didn’t damage him.
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December 2023 by Aaron Doughty
Everyone was very nice and it wasn't too expensive
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December 2023 by Abigail L.
I am not typically one to blast my negative experiences or opinions online. However, I want my experience heard and known throughout the community. I took my one year old labradoodle to McGowan Veterinary Hospital this morning to get neutered. All was well (or so I thought) until pick up time around 4:40 Pm. Upon arrival, I was informed that my dog "had been a bad boy and licked his stitches and was bleeding a little bit". They reassured me that all was fine and that they had given him a vitamin K shot to help him and he would be ready to go home shortly. Roughly 20 minutes later they bring him out from the back with a bandage and a cone. I noticed a couple drops of blood dripping from him and I asked if that should be bleeding the way it was. Again, I was told everything was fine. Once I picked him up and put him in my car I noticed he was bleeding through his bandage. I started my car and looked closer at him and there was a pool of blood in my car seat. I immediately called back inside and requested that the vets take him back because the level of bleeding was noticeably dangerous to his wellbeing. I was then told that he must have a blood clotting issue and they took him back to surgery. I was so wrapped up in his wellbeing that it didn't dawn on me until that moment that they said he had been licking himself after surgery. I politely asked why he was not given a cone before he woke up and how was he capable of causing that much damage to himself before anyone decided to send him home. I was told that "it is not standard practice to put a cone on a dog after neuter surgery". I told her that is bull***. I was then told that I declined a cone. I was not asked today at drop off about a cone nor at pick up. Nor was I given any after care instructions for him once I got him home. I asked why they attempted to send him home still hemorrhaging the way he was. Dr. McGowan said "I didn't know he was bleeding like that but we're taking care of it now". They took him back into surgery and repaired the bleeding. When Dr. McGowan came back out of surgery she did not come speak to me. Nobody did. I walked into the exam room she was sitting on a laptop at and I asked her if it was safe to take him home with the bleeding he's had. She stated he had to go home because they don't keep dogs overnight, they don't staff for that. So apparently it's better to send a bleeding dog home than monitor him long enough to make sure it is safe for him to return home. Dr. McGowan yelled at me and stated that she could call for an emergency transport to send him to the emergency vets office at my cost if that is preferable. I told her if it was necessary she could do so but it would be at her expense for not maintaining a proper level of care for my dog. A vet tech had to come help me with cleaning supplies to clean the puddle of blood out of my car. Vets are supposed to be there to care for your pets and advocate for them to be healthy and happy. Instead she would rather take my money and send him home to bleed out. I had to fight her to take proper and STANDARD care of my pet. Needless to say, she has lost my business for eternity. I will be finding a new vet to remove his staples and examine him to ensure her butchery didn't damage him.
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October 2023 by Audry Granger
Excellent veterinarian practice.
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October 2023 by George Glaze
They are awesome here.
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October 2023 by Liz Mitchell
Lots of treats and love for my baby girl!
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October 2023 by Amanda Sandoval
Took a minute for them to answer my question and was kind about it.
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October 2023 by Kenneth Holst
Great Veterinarian. The staff are friendly and seem to care about your pet.
