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June 2024 by Steven Mego
Friendly and professional! Thank you!
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June 2024 by Bonnie Reeves
The service man communicated well with me, arriving timely, and explaining the problem with my refrigerator. He determined the issue and quickly repaired my appliance. Excellent service.
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April 2024 by Sylvia Chapa
This so call technician does not know what he is doing. He has been working addressing the same issues with my washing machine for about 2 months. The first time he came out he ordered parts for my washer. Two boxes came in he used the parts from one box and took the second box with him without opening it. He said it was fix. It continued to do the same issue. He came back l and then said that the washing machine was not draining properly because of how the drainage pipe was position. He left and I reposition the pipe and the washing machine continued to do the same thing, which is not spinning properly therefore water was not draining out.Even though I call again for serve and requested that another service tech come out the still sent me this idiot. This fourth time he claims well there is some mold on your wall and I told him what does mold have to do with the washing machine still not working properly. At the end of his inspection he stated that it was the Clutch and that he had ordered it. Soon after that I received a text from my warranty company stating that because of what this tech wrote on his findings report that they were not going to cover my upcoming repair service. So much for paying for warranty coverage.
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April 2024 by Amanda Torres
Our technician provided us with a great estimate of when he would be here making it easy to make sure someone was home. He was friendly and very knowledgeable. He explained what he was doing as he went along and left the laundry room just as it was when he showed up! Highly recommend!
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April 2024 by Karen Patterson
Nick was on time, very courteous, and gave excellent service. I like this repair service because they came the next day after my refrigerator went out, and they are local to Victoria.
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February 2024 by George Dewey
You stood me up for my appointment last Friday to fix my range oven. I have the part.I have an appointment for today, but I haven't heard anything. Are you coming?How do I get ahold of a live person to discuss this?
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December 2023 by Peggy Pooley
Prompt, arrived on timeKnowledgeable about problem, and how to fix it.
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December 2023 by Phillis Talleypd2825
The technician (Nichalos A) was excellent. He is very helpful and very knowledge about his job. However the Sears parts department sent the wrong part which now delays my repair.
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December 2023 by Sally Hodon
Very professional, knowledgeable and speedy!
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December 2023 by Ron Chavez
Technician was outstanding
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December 2023 by Dusty Rhodes
Great person and very knowledgeable. Thinks outside of the box.
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December 2023 by Aaron Holt
Nicholas was terrible. He was told what was wrong & needed to be fixed. He did half the work & never checked to see if the appliance was operating properly. He just left. Of course it was not functioning properly & had the same error code he was supposed to fix. Stay away from him!!!
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December 2023 by Joshua Cuellar
Great customer service from Nicholas, provide important information how to maintain dishwasher as well important information to maintain good water flow during the rinsing and decharging drain water.
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December 2023 by John Artiaga
Accused me of breaking stuff that was already broken, very unprofessional about it
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April 2018 by Jean Ann Tatum
Called on Monday April 16 just before noon...Service man was in my home [which even UPS can't find] by 2pm...Checked out icemaker had one on his truck. Installed and gone i. About an hour....thank you very much...
