H-E-B Fuel is a convenient and well-regarded business location that offers a variety of services. Customers appreciate the additive at the pump that helps save gas and increase mileage. The store benefits from a friendly and professional staff, especially highlighted by a young self-checkout attendant who maintained composure during a busy time and provided excellent customer service, leaving a positive impression. The location's proximity to work makes it a practical choice for many. However, some customers express frustration over the store's product choices. They are disappointed that popular items like the HEB Vanilla Caramel coffee creamer and Cowboy Steak Fries have been discontinued, which affects their shopping experience. One customer shared that the replacement creamer tasted unpleasant, leading to multiple returns, and now the original product is no longer available even online. On the positive side, the pharmacy receives high praise for its courteous staff and efficient handling of prescriptions, with many customers noting great phone etiquette and quick service. Overall, H-E-B Fuel is appreciated for its convenience, helpful staff, and quality pharmacy services, despite some dissatisfaction with product availability.
