Dillard's is a well-regarded department store known for its clean environment and friendly staff. Customers often express satisfaction with their shopping experiences, highlighting the helpfulness and knowledge of the employees. One reviewer shared a particularly positive experience with a staff member named Katelynn, who assisted in finding the perfect Gianni Bini platform sandals after a disappointing experience at another location. Dillard's offers a wide selection of products, including both drugstore and high-end makeup brands. The makeup department is especially praised for its friendly and knowledgeable staff, who take the time to understand customers' needs and help them find the right products. Many customers appreciate the free makeovers available, which provide opportunities to learn new techniques and try new products. In addition to its diverse offerings, Dillard's stands out among local department stores, making it a popular choice for shoppers in the area. Overall, Dillard's is recognized for its exceptional customer service and a variety of products, making it a go-to destination for many.